Hi Kelly,<br />Oh, no! We are sorry to learn your 24 ct. box of Crayola Crayons arrived damaged and 5 crayons sticks were broken. Surely we want you to have the best tools possible to create your colorful masterpieces with, and we greatly appreciate your honest feedback. If you could please contact us at 1-800-CRAYOLA, we&#39;d like to further assist you. Hope to get you back to coloring soon! -Beth, Colorful Care Team

Hi, Lily. Thank you for taking the time to share your review regarding Crayola Crayons. It is disappointing to know your crayons were not in peak creative condition. We are sorry for the frustration this caused. Our Consumer Care Team is eager to learn more about your experience and assist you further. Please contact us at 1-800-CRAYOLA. Hope to hear from you soon! - Chris, Colorful Care Team