The health and comfort of our Huggies® families is important to us and we sincerely hope your baby feels better soon. Please know that our products can’t cause a chemical burn as they’re made of materials which do not create any chemical reaction. For more information about this, we encourage you to visit: http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/. We also want to assure you that the ingredients and materials chosen for our diapers are carefully tested by dermatologists, pediatricians and safety professionals to be safe and gentle for delicate skin. Because irritation can happen for a number of reasons, we’d like the opportunity to talk with you to learn more and see how we can help. When you have a moment, please connect with a senior member of our team either by phone at 1-888-233-3853 (weekdays, 8AM-5PM CT) or online at http://bit.ly/8ZuAUH. We hope to hear from you soon, Jooliver!

Hi there, thanks for reaching out to let us know about this. We're so sorry to hear this pack is not up to our high quality standards, as we know that having wipes with the right amount of moisture is essential. We'd like to find out more so we can help! Please reach out to us at 1-877-648-2484 (weekdays, 8 a.m. to 5 p.m. CST) when you have a chance. Thank you!