Not as expected, boxspring sitting on the floor. Did not come with a frame

Wrong size and it came with a hole in it. The packaging was HORRIBLE!! Will not ever buy again.

I canceled my order online, and after 2 weeks I'm not refunded yet.

After adding the Zinus boxspring, our mattress felt much more firm and supported. Besides putting us at the right height so our pillows would not get wedged between the mattress and headboard, we slept much better than just with the mattress by itself. It was fairly easy to unfold and get onto bed frame with one person.

Ours did not come with the cover on. It tore as we tried. Both the way in the picture and any possible combination. We have done many other types of furniture assembly; this one had us stumped. Called manufacturer customer service and they were no help. Almost every YouTube video we found showed the cover on it. Will see how this works once in use.

We bought our second mattress because we upgraded from a queen to a king. This time we added the box spring to our purchase and it’s one of the best decisions we’ve ever made. This mattress is comfortable, the box spring is heavy duty, and we are going to be Zinus customers for a long time. We could not be happier.

Totally impressed with the design of this box springs. It is well made and an ingenious idea for the folding mechanism. The covering for the frame is soft and well made. The overall structure is strong and gives the mattress excellent support. I ordered this for a guest bedroom but will consider ordering one for my bedroom. Highly recommend. Shipping box was easy to handle.

Husband falls asleep in 2 seconds. I'm still a little restless, just because I tend to think about why we waited so long. All I want to do is be in my bed and on the weekends i make time to get a nap in. Earlier I told my coworkers, "I think my mattress is making me lazy because I just want to be wrapped up in the comfort." My lower back pain is gone! Yay! We will definitely be purchasing this brand for our kiddos soon. Thanks Zinus for an Amazing quality product at an outstanding affordable price. P.s the kids loved the bubble wrap and the coloring pages.

I have been using the king-sized version of this mattress and bi-fold box-spring in my guest room for the last 2 years and all of my family and friends love it. Every single one of them tells me how comfortable this mattress is when they stay. It is a very firm, supportive mattress, even after 2 years or regular use. I plan to buy a the queen set for my own bedroom very soon and my mother plans to buy one soon as well. If you want a softer bed, put a 4-inch memory foam topper on it. The combination of firm support of the mattress and softness of the memory foam will make it feel like you are sleeping in a cloud.

Never could have imagined how wonderful my new Zenus bed box spring and bed frame are but the main thing is I sleep pardon the expression like a baby and that doesn't mean I wake up and cry a lot! Fabulous support and yet feels so soft so comfortable I can't believe I didn't know about this until a few months ago. I am so glad that I got the bed that I got my back feels great my hips my neck everything thank you so much Zinus I couldn't sleep without you. Fabulous support and yet feels so soft so comfortable. I can't believe I didn't know about Zinus until a few months ago. I am so glad that I got the bed that I got; my back feels great my hips my neck everything! Thank you so much Zinus I couldn't sleep without you!