Not even close to what I ordered. I ordered bright pink roses, I recieved a whitish rose. when I called about the problem I was told they would not be able to replace before Valentines Day so I would get a refund after I sent photos in. Well photos went in, no refund. I called back and was told I would get notified immediately of a refund. I called tonight, got a supervisor. was told a refund was likely, and they could plainly see I did not get what I ordered. But they would have to communicate with the vendor about the problem before they could provide a refund. Apparently Sams does not back their floral orders. I have had great results before, this is the first big problem, but clearly their customer service is lacking.

Bought these for my mother in law's birthday, and they showed up looking very poor. Was hoping that after trimming the stems and properly watering they might look better, but frankly I am embarrassed that we sent such poor flowers to her. The fillers are the only part of the bouquet that actually look decent. A MAJORITY of the flowers are a brown/green/yellow dying color, not the vibrant pink color advertised. I would suggest sending these to someone you are breaking up with, with a corresponding note that says our relationship is as dead as these flowers.

Tried to give zero stars, but the app wouldn’t allow it...Sent these to my mother for her birthday, and they looked completely awful. They were not the bright pink pictured, and they were all brown and withered. There was also almost no filler. I am so disappointed and embarrassed that this was what I sent her.

Very poor quality of flowers this time. None of the flowers opened, the bouquet did not look anything like the picture. There were no yellow roses or red. The majority of the flowers were pink and off pink color. Did not look colorful and vibrant. Not as fresh as the first time I ordered. I am not purchasing them ever again.

Waste of money. Bought bicolor and rainbow for daughters both were almost completely wilted and rainbow set only had 11 roses. Trimmed, watered and arranged..left under floral light and next day they were all wilted. We were so disappointed and will NEVER try it again.

I was not at all pleased with these roses. Of course they were beautiful on the website but when received, they were already turning brown and were stuffed in the vase. They looked very squished. I've seen nicer flowers in the grocery store for a lot less.

the filler is nice but the roses are trash. i bought them to give to my daugther for her birthday but the petals are already falling off and some have brown spots on them. the leaves on the roses have a white powder substance on it. these flowers are not going to my daughter's house.

If I could give zero stars!!! Ordered flowers for my moms birthday. Paid for the shipping on a specific day %26 they never arrived. When I called Sams customer service %26 went on the chat, no one could help me because they said their floral department is closed and that I would have to wait until Monday when they opened again (which they were supposed to arrive on Friday). So upset with Sams %26 the fact no one else could help find out where the flowers were or the actual tracking for them. I will never order flowers from Sam's Club.com again.

I order these a week in advance for my mom's 79th birthday. We waited all day hoping they would arrive on the scheduled delivery date. THE BDAY flowers NEVER ARRIVED. Contacted Sam's Club via chat, Ana was no help, said they would call tomorrow between 7-9 so we will see if they will resolve, but if I was you save your time and money because this paid for gift the recipient never received. Seriously seriously disappointed.!!

I ordered two bouquets of mixed color roses for some family members. I could only order them for delivery for the next week, so there is no fast shipping using SAMS Club. The delivery had me worried as they kept changing the time and I was afraid they would die if left in the truck overnight. But no fear, they made it there at about 7 pm. The flowers were just beautiful. They were healthy and gorgeous and came with a lot of pretty greenery. They came with a vase also. I got pictures from the recipients for several weeks telling me how the flowers still looked great. I would not hesitate to order from SAMS Club again.