highly disappointed in quality of flowers and service, delivered Friday, wilting Sunday, refund issued, should have sent out another bouquet!. had to make other arrangements for a late mothers day

These roses were gorgeous. I loved the arrangement and the greenery was wonderful. They arrived on time and were packaged perfectly. They lasted me about two weeks.

I ordered this as a birthday gift for a friend and she loved them so much. She sent me a photo of the bouquet and the roses were so fresh and vibrant!

I was not at all pleased with these roses. Of course they were beautiful on the website but when received, they were already turning brown and were stuffed in the vase. They looked very squished. I've seen nicer flowers in the grocery store for a lot less.

0 stars The flowers are terrible. Looks nothing like what I ordered. I’m writing to express my disappointment with a recent floral purchase. The arrangement I received looks significantly different from what was shown on your website. The advertised bouquet appeared full, vibrant, and professionally arranged with numerous bright pink roses and balanced greenery. However, the actual arrangement I received was sparse, less vibrant, and lacked the same overall fullness and presentation. It does not match the quality or design that was advertised, and this was especially disappointing given the occasion for which it was purchased. When ordering, I relied on the images on your website to reflect what would be delivered. Unfortunately, the product I received fell well below those expectations.

the filler is nice but the roses are trash. i bought them to give to my daugther for her birthday but the petals are already falling off and some have brown spots on them. the leaves on the roses have a white powder substance on it. these flowers are not going to my daughter's house.

I genuinely don't understand the poor reviews here, and I wonder if those who left them either didn't give the roses the chance to recover from their travels prior to reviewing, or perhaps didn't quite know how to care for them. Firstly, please check your expectations: you're paying less than $35 DELIVERED for 18 full-sized roses with greenery AND a vase - and you're getting them from the grower, not professionally primmed and arranged from a floral boutique. If you want professional arrangement, pay for a professional arrangement. Second, they've just spent a day + in travel, cramped in small, dark box on a plane, then a truck, getting to their destination: you don't look so hot after a full day of solid travel with no chance to freshen up either. Take them out of the box, give each stem an angled snip so they have a nice, fresh surface to drink from and set them in some lukewarm water in the sun to breathe for a bit. They WANT to stretch out and open up for you! Finally, once they've perked up and you're ready, give them a once over to tidy them up and arrange them how you like. Yes, you DO have to clean and arrange them yourself, as they've not come from a florist. Examine the exterior petals of each bloom and gently remove the 1-3 that are bruised or damaged - they've done their job and protected the larger bloom. Trim them to the length you want, remove any leaves that will sit below the water line (to avoid expediting their demise), use the pieces of greenery you like, leave out what you don't, arrange in either the vase they came with or another vessel if you prefer, and enjoy your freakin' gorgeous and crazy affordable roses!

Not even close to what I ordered. I ordered bright pink roses, I recieved a whitish rose. when I called about the problem I was told they would not be able to replace before Valentines Day so I would get a refund after I sent photos in. Well photos went in, no refund. I called back and was told I would get notified immediately of a refund. I called tonight, got a supervisor. was told a refund was likely, and they could plainly see I did not get what I ordered. But they would have to communicate with the vendor about the problem before they could provide a refund. Apparently Sams does not back their floral orders. I have had great results before, this is the first big problem, but clearly their customer service is lacking.

So far so good, received today and they are wonderful. I was concerned the flowers would show up frozen because of the lake Superior cold but the FedEx Express driver took great care of these flowers. I'm not a florist and had to find a bigger vase to fit everything in it and have it look full. I bought these for a celebration of life and I could not have asked for a better bouquet.

Bought these for my mother in law's birthday, and they showed up looking very poor. Was hoping that after trimming the stems and properly watering they might look better, but frankly I am embarrassed that we sent such poor flowers to her. The fillers are the only part of the bouquet that actually look decent. A MAJORITY of the flowers are a brown/green/yellow dying color, not the vibrant pink color advertised. I would suggest sending these to someone you are breaking up with, with a corresponding note that says our relationship is as dead as these flowers.