order was rejected the day I was supposed to pick up when I call customer service they transferred me twice no one nor did I know why the original order was denied

I dont know if I had bad luck but almost every pack of 6 pretzels had 2 or 3 broken ones. Would not purchase again. I bought 2 boxes and they were both bad.

So glad they make these available for purchase. My kids and I love these pretzels. Just a perfect blend of sweet and salty. They come packed in three separate bags with two bags of salt and one of cinnamon sugar. They also have the paper sleeves like they put them in at the store. They work okay in the microwave for about 40-45 seconds, but they are better from the oven. Thank you, Sams!!!!

These are so good, I can't trust myself to have a whole case of these at home, but I get one at the cafe every time I go to Sam's. Can't beat the price. However last time I went to the cafe for one they told me they were out...how can they be out when they sell them in-store?!

I bought this for a company function and everyone thoroughly enjoyed them! My only issue was they did not have enough to fulfill my order. They said to place the order 48 hours in advance, which I did, however when I arrived they only had 1 case and not 2 like I ordered. I did not have enough for all of our employees, so I was forced to buy the other frozen pretzels, which are not nearly as good.

I've always gotten a pretzel at Sam's Club café when shopping so I finally emptied my freezer enough for a case to fit in. What I got was HUGE! Packed 20 giant pretzels to a plastic bag, this is an incredible value. 2 bags of pretzel salt and 1 bag of cinnamon-sugar is included. If you heat them up with no topping they can substitute for bread: peanut butter or cheese spread work very well.

So... My only confusion is that these sell frozen for slightly more than the prepared pretzels. I typically just order the buttered and salted pretzels prepared then refreeze then when I get home. Reheat them in the airfryer when I want a couple. I do understand that I would probably give the cafe staff a coronary if I ordered 60 of them. LOL

We bought these pretzels for a wedding reception late night snack. They were such a hit; guests thought they came from an expensive bakery. Easy to make, just bake for 5-7 minutes, brush with butter or water and sprinkle with salt or cinnamon and sugar which comes with the pretzels. So simple yet so delicious. I will definitely remember these for our next party. Thank you!

Love this item. But, when you order online be prepared to call customer care a few times. When you go to pickup, make sure to tell them the pretzels are perishable food and should be gotten from the snack bar or you may get snyder box of pretzel. If not, total chaos! I will order again and know what I need to do in the future to get my order processed.

Great buy and very tasty!