Jason, we’re sorry to hear about this issue. Our records show you've already been in contact with a member of our Consumer Care team. Please visit an authorized dealer as soon as possible for a full inspection and contact our Consumer Care team at 866‑866‑6605 (Mon–Fri 8 AM–7 PM EST; Sat 9 AM–1 PM EST).

We are sorry to hear the tires did not meet your expectation in terms of mileage. Please visit an authorized tire retailer for an inspection of the tires, and have the dealer contact us at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST) to provide their inspection results for our review.

We’re sorry to hear about the early wear and cupping issues, especially with regular rotations and service. We recommend having a dealer inspect the tires to confirm any underlying issues and help determine next steps. Feel free to give our Consumer Care team a call to discuss further. Our number is 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We’re sorry to hear about your experience and understand how concerning this must be, especially when driving at highway speeds. Difficulty balancing and vibration can sometimes be related to factors such as mounting, wheel condition, or vehicle alignment. BFGoodrich designs its off-road tires with tighter beads to prevent unseating. This is critical especially when tires are aired down for off-roading. Problems might arise if the tires aren’t seated properly. We recommend sharing a quick video tutorial of proper install with your dealer https://www.youtube.com/watch?v=YPZcVeJQaOc If additional support is needed, our Consumer Care team would be glad to assist. Our number is 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).