They arrived fresh and wonderfully packaged. Followed the directions for cutting the ends under water and refreshing the water every two days and they looked great for two weeks!

These arrived WTHOUT my note and a few sad sprigs of green and the roses were not red they were a dark goth blood color and they looked absolutely AWFUL I was so embarrassed that was sent to my friend for a gift.

The picture of flowers with decoration shown was what I expected. 12 roses (not in water) that has began to wither is what I received without the white decorum.

Nice bouquet, but you will need to assemble it yourself. If you write a note on the website, it might not print out correctly and delivery may be after 5 pm.

the roses are beautiful. they were a little wilted on a few of the rose heads. After recutting them and putting them in the vase provided, they stayed beautiful for about a week.

I ordered this as a gift and it was definitely not worth the money. The advertisement is not even close to what arrived. I have tried to download pictures however this website is not allowing it.

I own a flower shop and needed a back up for the insanity of Valentine's day, so I decided, as a new member, to order a dozen roses from Sam's Club to see if the quality meets mine. It was an epic failure. The flowers were delivered a day late and I understand-am very familiar with weather conditions causing delays with deliveries. NO fault to Sam's Club. However, the flowers were not packed with frozen gel packs and therefore moldy and smelled like it. DOA. This was my experience and far from what others have experienced. The flowers at my Sam's club are beautiful and fresh.

Okay, so here is the good and the bad; Bad- 1. Arrived a day late 2. ALL the roses we bruised with black tips embarrassing. So much so that, if you removed the bad petals there would have been non left on the buds. Good- 1. They were secured in the package extremely well. I was impressed how well. 2. Sam’s club refunded money. Due to the roses being secured so well in their package, the damage was not due mishandling during shipment. These roses were packaged after being manhandled, with a lack of care on the people who put them in their boxes. It’s a shame, because they were once beautiful roses.

These flowers are a disappointment! The flower arrangement does not look at all like what it does in the pictures. Not enough greenery, the roses are all buds. I could have went to the grocery store and purchased the flowers and the vase myself, for a lot cheaper at that, and it would have looked better. I expected something more put together just as the picture shows. I will not be purchasing flowers like this from Sams again.

Flowers just arrived, they are pretty. They do not have the babies breath, not one piece. I have now been on the customer service help desk for over an hour with no contact with flower desk. The general help desk has been trying to reach them for last 40 minutes. The customer service support in retailer's has taken a dive in last couple of years. It's not just a SAM's club, it's across the industry. 5-10 minutes I understand, an hour is ridicules. I can guarantee you if the president or VP for Sam's club called in they would not tolerate 75 minute wait for service. Just now finally talked to flower desk, we will see if there solution resolves the flower issue. They bigger issue the long wait to get help.