Product is great, but the decision to eliminate the gallon container was a CRITICAL MANAGEMENT ERROR! I am diabetic like many other reviewers. Unfortunately, management does not appear to be listening. My recycle bin is overflowing! I have already gone to another product for hydration.

I buy this all the time in 12 pack, It always has 5 or 6 that are next to impossible to open, I am not weak or old but I have to use channel licks to open them. I had for friends in the garage and not one if us could open it w8thout channel locks, ridiculous, the drink is great the bottle top is flawed.. Wont buy again just to save the frustration

So what if it is good tea, if you can't open the bottle and get blisters trying to open it...then it is useless. Yesesterday i literally had to stab a hole in the plastic with a knife to get my tea out. Do better Lipton or I'll have to go to Arizona Brand.

I picked this up at the store and when I got home I looked at the label and realized it has way too much sugar. It's overly sweet and would have preferred the "diet" version. Maybe they could update the names. "Green Tea Citrus Sugar" and "Green Tea Citrus Healthy" I'm not sure why it needs to be called diet anymore.

I love this tea, but the bottle cap is so tight that I had a find someone to open it everytime. Initially I though it's just me but all the ladies around me whom I asked they were not able to open it as well. They said that this cap is stuck, but what they didn't know is that it is the issue with all the bottles. Major consumers of green tea are women, but if women cannot open the bottle cap then it is very frustrating. This bottle caps are unusually jammed.

This tea is great tasting, and always refreshing. But, let’s talk about the design of the lid for the 128 oz option. Every single time I buy one, I can never get the lid open by myself. The little ridges on the lid always cut my hand, and leave friction burn. Great drink, but let’s make a more friendly lid.

We have been drinking this diet green tea citrus for quite some time now and love it. BUT what is wrong with the bottle caps? They are like razor blades. I can nearly open a bottle. I usually have to find something to cover it or have my husband open for me. They are terrible. There is no way an older person or child could open these. Please check into this.

Love this drink. Keep it stocked as an alternative to soda. Unfortunately I’ve purchased the multi pack numerous occasions and the cap is VERY difficult to open. It seriously hurts and needs great effort to twist off with a towel at least. If it weren’t for that, I would’ve given 5 stars.

Our household loves this drink and I bought jugs for Thanksgiving. In future I would like to buy the gallon jugs. However I drove three jugs to my brother in law and he used an adjustable wrench to get the jug open. Usually the individual bottles can be opened without resorting to tools!

I love this Green Tea but have stopped buying it because I cannot get the lids off. I was training in the hot heat and asked all my battle buddies to try and open it and none of us could. The maintenance guys ended up using tools to get it open. SO much for Army Strong. Seriously though why are the lids so tight!!