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Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars272 ratings270 reviews
  1. 5 stars55% (150)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 11-20 of 270 reviews
Oct 25, 2025
Treadless2
1 out of 5 stars review

Poor Durability - Big Hassle

We purchased a new 2022 Kia Telluride equipped with OEM Michelin tires, and unfortunately, our experience has not met the quality we’ve come to expect from the brand. One tire has had a slow leak since day one, requiring air every 3–4 weeks. Despite multiple inspections by the dealership and tire shops — including remounting and leak checks — no visible issue has been found, and the problem persists. Additionally, we were informed that the tires showed excessive wear with less than 20,000 miles on them, which is far below what we anticipated from Michelin. As longtime customers who have trusted Michelin for durability and performance, this has been a frustrating and disappointing experience. We’re hoping Michelin will stand behind their product and help resolve this under warranty.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

John, we appreciate the feedback regarding your experience with the Primacy Tour A/S tires & we're sorry to hear you've not had a positive experience. A member of our Consumer Care team will be in contact with you. You may also reach our office at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Oct 1, 2025
Genie888
5 out of 5 stars review

Overall, very satisfied.

We have these on our Mazda CX-5 and even with 19" rims, these tires perform really well. These are not noisy, perform well in dry and wet and corner decently well. Pretty happy with the durability so far and highway comfort is good. Handsome and not loud on the highway for us, as others have mentioned.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jan 19, 2026
Sparkey74
1 out of 5 stars review

Terrible, dangerous tires

Do not buy these tires. Last winter I noticed my SRX seemed to be having a hard time on the snow and ice. My tires only has about 28,000 miles on them so I thought maybe it was just my vehicle that didn’t do well in the snow/ice. I never thought to have my tires checked since they are rated for 55,000! It’s wi ter again I can barely get going on the so n does not handle well at all. Tires have 38,000 miles on. Took to the mechanic and he said I need new tires already! Absolutely ridiculous for what I paid and the fact that they are supposed to go to 55,000 miles. I can’t afford this. I used to trust Michelin. I wish I would have read reviews. They should be recalled.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

We are sorry to hear you are experiencing rapid wear on your Primacy Tour A/S tires. A Consumer Care agent will be reaching out to discuss next steps. You may also contact us at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Oct 20, 2025
krikorr
2 out of 5 stars review

Very Poor Durability

While these tires are quiet, decent in lifht snow and handle well, their durability was very disappointing. I know my Genesis GV70 EV is a heavy car, it is unacceptable that the OEM 265/45/R20 tires wore down from 11/32 to 4/32 after only 19,000 miles and 28 mos. Almost all of that driving was on rural roads at speeds under 50mph. I replace them at 4/32 in October because I didn't want to drive them in winter with only 4/32 of thread.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Ron, we are sorry to hear the Primacy Tour A/S tires did not meet your expectations in terms of mileage. Our records indicate our Consumer Care team team has been in contact with you regarding next steps. Please visit an authorized tire dealer for an inspection of the tires & give us a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Nov 21, 2025
BG
2 out of 5 stars review

comfort, performance

I love the quiet, comfort, and luxury ride these tires provide. Yet, I am very unsatisfied with the tread life. My tires were completely worn at 50,000 miles. With the expense, expected quality, and performance am very disappointed. Michelin has always provided me top quality. My family, including my grandparents, have always owned Michelin and nothing else. My grandfather was in the tire business for 30 years and always owned Michelin. They need to make the life of the tire last longer. I have always exceeded the warranty rating on every Michelin tire that I have owned until now.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Brandon, we’re glad you enjoyed the quiet and comfort, but we understand your disappointment with tread life. Your loyalty to Michelin means a lot to us, and we appreciate your feedback. To initiate a warranty claim, please visit an authorized tire dealer for an inspection and give us a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Nov 3, 2025
Epic fail
2 out of 5 stars review

Quality, noise, price, and performance UNACCEPTABLE for Michelin brands

First of all, rotate tires regularly around every 5k miles and do alignment, even replaced struts when tires were feathers and wearing poorly way too early and making horrible noise. Also had one tire the tire shop described as a radial pull that alignment didn't seem to fix. And after trying other tires, I always went back to Michelins for performance and handling, but these new tires are HORRIBLE. Terrible noise and handling, sounds like a 4x4 and drives like one too!! Instead of the soft, quiet performance tires I always had before for the HIGH PRICE of these tires on a V6 coupe!! Multiple issues with recent purchases. Not at all consistent with earlier purchases and still very expensive! Extremely disappointed Michelin. These are nothing like the tires I used to get and still very expensive.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

We’re sorry to hear they didn’t meet expectations, especially given your long history with Michelin products. Keep in mind, your tires come with the Michelin Promise Plan. If you’re dissatisfied, bring the original sales receipt to the place of purchase within 60 days for a new set of tires. Feel free to give us a call to discuss further. Our office number is 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Dec 8, 2025
Bunger76
1 out of 5 stars review

Horrible tires

These tires came stock with my 2025 Honda Pilot. First issue i had, is i had a front right tire strike a curb at fairly low speed and blow out. The piece of the tire that blew out was literally in the shape of a square!!! That is like some kind of design defect. The tire also handles poorly on wet pavement. Driving down the tollway to Dallas was sketchy as if i hit any type of standing water, i could feel the front tires lose traction. IM now looking for better replacements for these tires that are less than a year old on a new vehicle.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Thank you for sharing. We are sorry to hear you experienced this issue. A member of our Consumer Care team will be in touch. You can also give us a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Dec 8, 2025
Philip
5 out of 5 stars review

77k Miles

Although I was pushing it at the end, my OEM Primacy Tour A/S tires got me to 77,600 miles! I also changed my brakes, OEM too, if that shows you a little into my driving style. The style fits the design of my Genesis G70 Prestige 2.0 AWD perfectly, and the road noise has gone away once again.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Feb 10, 2026
Hobojoe
5 out of 5 stars review

Quality Tire

The tires create less road noise then some of the other tires and seem to give you a good smooth ride along with the quality and getting around in the snow. I would recommend them.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Feb 7, 2026
Sparky
5 out of 5 stars review

Very Happy

We've bee very happy with our Michelin tires. We've had sleet and snow this winter and the tires have performed well. Comfortable ride with no noise issues.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071