Not even close to what I ordered. I ordered bright pink roses, I recieved a whitish rose. when I called about the problem I was told they would not be able to replace before Valentines Day so I would get a refund after I sent photos in. Well photos went in, no refund. I called back and was told I would get notified immediately of a refund. I called tonight, got a supervisor. was told a refund was likely, and they could plainly see I did not get what I ordered. But they would have to communicate with the vendor about the problem before they could provide a refund. Apparently Sams does not back their floral orders. I have had great results before, this is the first big problem, but clearly their customer service is lacking.

Waste of money. Bought bicolor and rainbow for daughters both were almost completely wilted and rainbow set only had 11 roses. Trimmed, watered and arranged..left under floral light and next day they were all wilted. We were so disappointed and will NEVER try it again.

So far so good, received today and they are wonderful. I was concerned the flowers would show up frozen because of the lake Superior cold but the FedEx Express driver took great care of these flowers. I'm not a florist and had to find a bigger vase to fit everything in it and have it look full. I bought these for a celebration of life and I could not have asked for a better bouquet.

I was going to order flowers online through a different company but with service and delivery charges it was about twice as much as these for a smaller bouquet. I took a chance with Sam's and so glad I did. My friend loved them. The flowers are on their 4th day and they're gorgeous and she said they smell amazing!

I genuinely don't understand the poor reviews here, and I wonder if those who left them either didn't give the roses the chance to recover from their travels prior to reviewing, or perhaps didn't quite know how to care for them. Firstly, please check your expectations: you're paying less than $35 DELIVERED for 18 full-sized roses with greenery AND a vase - and you're getting them from the grower, not professionally primmed and arranged from a floral boutique. If you want professional arrangement, pay for a professional arrangement. Second, they've just spent a day + in travel, cramped in small, dark box on a plane, then a truck, getting to their destination: you don't look so hot after a full day of solid travel with no chance to freshen up either. Take them out of the box, give each stem an angled snip so they have a nice, fresh surface to drink from and set them in some lukewarm water in the sun to breathe for a bit. They WANT to stretch out and open up for you! Finally, once they've perked up and you're ready, give them a once over to tidy them up and arrange them how you like. Yes, you DO have to clean and arrange them yourself, as they've not come from a florist. Examine the exterior petals of each bloom and gently remove the 1-3 that are bruised or damaged - they've done their job and protected the larger bloom. Trim them to the length you want, remove any leaves that will sit below the water line (to avoid expediting their demise), use the pieces of greenery you like, leave out what you don't, arrange in either the vase they came with or another vessel if you prefer, and enjoy your freakin' gorgeous and crazy affordable roses!

If I could give zero stars!!! Ordered flowers for my moms birthday. Paid for the shipping on a specific day %26 they never arrived. When I called Sams customer service %26 went on the chat, no one could help me because they said their floral department is closed and that I would have to wait until Monday when they opened again (which they were supposed to arrive on Friday). So upset with Sams %26 the fact no one else could help find out where the flowers were or the actual tracking for them. I will never order flowers from Sam's Club.com again.

Flowers arrived on time. They were not the orange color advertised. They were dehydrated and the petals frail and tips browning. There was hardly any greenery at all. I could have cried. It was for my best friends 75th birthday. I was horrified with them, but she said she liked them. I truly just wanted my money back!

These roses arrived on time and they were un great shape. Wwll worth the cost.

Ordered white they were greenish white ends of roses were brown

Flowers were received when expected and were beautiful.