These are indeed poor quality roses (just buy at the local supermarket if you're going for these) and I never had this happen before but we received 11 instead of a dozen. Very embarrassing how they messed that up :(.

We ordered these flowers for a funeral and they looked nothing like the images online. They were small, smashed, and hadn’t even budded. I was shocked at how pathetic they looked and what we paid for them. Never order from there again.

Flowers arrived but not the same I'm not happy and my wife is not happy its cheaper in the store and looks 100% better rose some long some short sam club need to do better

Nice flowers for money

Deliver fast, nice roses

Show up 3 days late.

Receiver loved them!

Mother loved them

very nice and fresh

Long lasting