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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,315 ratings1,546 reviews
  1. 5 stars82% (3,525)
  2. 4 stars9% (400)
  3. 3 stars3% (139)
  4. 2 stars2% (103)
  5. 1 star3% (148)

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Showing 621-630 of 1,546 reviews
Apr 10, 2026
Mredann
2 out of 5 stars review

Wrong item shipped silver is silver

Well I have always said I never had issues with Beavercreek sams! We I ordered the Red and I am highly disappointed when we open box and it was silver no red at all!!

Helpful?4JTEQGMNTVTX13815364900
reply from Customer Support Team

Thank you for bringing this to our attention. We’re very sorry to hear that you received the wrong color. We understand how disappointing that must have been, especially when you were expecting the red version.<br /><br />This isn’t the experience we want for our customers, and we’d like to help make it right. Please reach out to us at help.tusa&#64;tramontina.com with your order details so we can assist you with a replacement or the next steps.

Dec 1, 2025
DOROTHY
5 out of 5 stars review

beautiful and easy

if a trash can could be beautiful, this one is... I especially like how easy it is to put the bag in. our last one was a pain. it came in a sturdy box, all assembled, I just had to remove all the protective stuff and put a bag in. totally recommend.

Helpful?4JTEQGMNTVTX13815364900
Apr 13, 2023
MIKE
1 out of 5 stars review

DO NOT PURCHASE!

DO NOT PURCHASE! PRODUCT IS DEFECTIVE! AND CUSTOMER SERVICE IS A WASTE OF TIME. FOOT LEVER NOT WORKING. CSR SUGGESTED TO BUY A NEW PART. BUT, WOULD NOT GUARANTEE THAT REPLACEMENT WOULD FIX PROBLEM AND WOULD NOT REFUND COST IF PROBLEM NOT FIXED.

Helpful?4JTEQGMNTVTX13815364900
reply from Customer Support Team

We apologize for the inconvenience. Don't hesitate to contact us via email at help.tusa@tramontona.com for further assistance.

Jul 17, 2024
jallencampbell
5 out of 5 stars review

Verified Purchase

Great Trash Can

Unbox and ready to go. This is a well made trash can that is great looking and fits well with our kitchen appliances. I would definitely purchase this product again and recommend this trash can to other members.

Helpful?4JTEQGMNTVTX13815364900
Dec 2, 2025
Briana
2 out of 5 stars review

gets nasty due to poor design

I purchased the copper one. On the lid, the color has faded significantly. The thing I hate most is the way that trash and gunk collect on top under the lid. I had a friend with the same trash can and problem..it's gross.

Helpful?4JTEQGMNTVTX13815364900
Sep 20, 2022
Reeta
1 out of 5 stars review

Poor quality plastic bottom

This trash can looks nice but unfortunately failed to deliver it's capability. Within a few months of having bought it, the step pedal stopped working because the plastic bottom of the can snapped. Very disappointed!

Helpful?4JTEQGMNTVTX13815364900
reply from Supplier Response

We would love to hear more about your experience. Please contact us at help.tusa&#64;tramontina.com Thank you!

Mar 19, 2024
Julie
4 out of 5 stars review

Verified Purchase

Great trash can

I love the trash can and how quiet it is when the lid closes. It is smudge proof. The only thing is the trash can constantly moves when I open the lid which sucks but I was able to fix it with gorilla pads

Helpful?4JTEQGMNTVTX13815364900
Dec 20, 2022
Jogirl
3 out of 5 stars review

Great design!

I bought this 8 months ago and just days ago the step petal stopped working. Fragile it is. Flipped it over and It was cracked in half. I really loved this trash can. Looking for another one.

Review from tramontina.com
Helpful?4JTEQGMNTVTX13815364900
Nov 29, 2025
Vmvm
2 out of 5 stars review

Good trash can but cheap step design

Very nice can but the step that opens the lid snapped. The step is made of plastic and snapped right in half. Need to replace can because of a little piece of plastic. Should be reinforced to handle the step being used constantly.

Review from tramontina.com
Helpful?4JTEQGMNTVTX13815364900
Oct 31, 2024
cafeconleche24
1 out of 5 stars review

Arrived in Bad Condition

Just came in completely dented in on the front side. I tried to bang the dents out of it with no use. Very disappointed because the package also came late. Can't tell if received a used or returned item for full price.

Helpful?4JTEQGMNTVTX13815364900
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!