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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,314 ratings1,546 reviews
  1. 5 stars82% (3,524)
  2. 4 stars9% (400)
  3. 3 stars3% (139)
  4. 2 stars2% (103)
  5. 1 star3% (148)

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Showing 371-380 of 1,546 reviews
Nov 11, 2024
Wife2mom
2 out of 5 stars review

Inside rusts

We've had this trashcan for 3 months. Never letting the trash to get so full, causing it to touch the top of the lid. However, the inside of the lid is already starting to rust. Making it look gross. To combat this I've taken some shelf lining sticky paper and put it on the top of the inside of the lid. Looks better than the rust. Not what I'd expect for the price.

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Dec 31, 2020
suburbancb
3 out of 5 stars review

13 Gallon Charcoal Gray Trash Bin

The feature I least enjoy is the small opening under the lid that allows trash to collect. I fold and stuff a plastic shopping bag in space to keep from having to clean out debris from trash that misses the bag. Recently, a loud pop occurred, when using foot lever, which resulted in lid slamming trash away. The foot lever is useless. So disappointed, color matched my black stainless steel appliances.

Review from tramontina.com
Helpful?4JTEQGMNTVTX13815364900
reply from T-Store Team

Hi! Thank you for taking the time to review our 13 Gallon Stainless Steel Step Can! We are sorry to hear about your experience with our product. We strive to ensure that all of our customers are satisfied with their Tramontina product. Please email our customer service at help@tramontina-usa.com in order for us to make this right!

Jul 16, 2022
Holly Downs
1 out of 5 stars review

poor quality fabrication

I loved this garbage can until I didn't. Stopped working several months after purchase. I thought it was a great can... so I foolishly tried again. The next can also broke in the same area. It is cheap plastic that is used in the foot push to the metal bars that lift the can lid. The plastic wore down and broke on two cans after a few months of use. I might be wrong, but I expected it to last at least 5 years. LOL truthfully, I wanted it to last forever.

Helpful?4JTEQGMNTVTX13815364900
reply from Supplier Response

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com Thank you!

Dec 19, 2022
MayIsuggest
1 out of 5 stars review

The foot pedal breaks at the pivot point.

I have purchased three of these. The can is fantastic except the foot-pedal. The foot pedal is a large plastic part that extends from the front to the back of the trash can. It has a pivot point so that force from your foot pressing down the pedal lifts the back rods. The rods are metal and the remaining plastic pieces do not receive much force so are simply perfect. But, the bottom petal at the point were it pivots is where it breaks. No reinforcement of plastic is done around the pivot point. A recent review photo shows the breakage. Most negative reviews are also of this problem. Where the metal force resistance rod moves through the plastic is the point of pivot. The company really needs to add additional plastic reinforcement (a thick plastic doughnut or washer should work) or better yet a metal cage to hold the weight through the pivot. It is a great trash can, but I need to move on. Replacing 3 is 1 too many for me. I don't want to contribute that much to the landfill and the cash from my pocket. I wouldn't mind buying one every 10 years or so, but 3 in 5 years is simply too many.

Helpful?4JTEQGMNTVTX13815364900
reply from Supplier Response

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance with your case.

Nov 17, 2021
Jsr
5 out of 5 stars review

Verified Purchase

Little pricy but love it

Love the colors

Helpful?4JTEQGMNTVTX13815364900
Feb 9, 2022
Aruba2
2 out of 5 stars review

Verified Purchase

Nice size

Ordered in red, disappointed it looks more orange. Noted a scratch on the lid but decided to keep it. Had I not recycled the box, I would return it. The first time used, soft closed fine. Every time after use, the soft close works so far down then drops making an annoying noise. It serves it's purpose.

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Dec 28, 2022
SaintRemy01
1 out of 5 stars review

Horrible smell when opening

Interior trash receptacle is made of styrene plastic, not rubberized like most. Beware, if you leave this in a warm space, near any warm room whatsoever, it will begin to omit a toxic odor of styrene when opened, not the smell of the garbage deposited within. This is a glue like odor, and almost made me pass out and my eyes water. I am reporting it to the Consumer Protection Agency for review. This item perhaps should be recalled, and have the interior plastic receptacle replaced!

Helpful?4JTEQGMNTVTX13815364900
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance on your case.

Nov 2, 2021
Lori
1 out of 5 stars review

waste of money

I’m so unhappy with my purchase. You step on the foot pedal gently, yet it flys open smacking the counter above. I’ve moved it further and further away to prevent this, so it basically has to sit in the middle of the room. In addition, the finger prints!! Constantly cleaning this thing! It’s maddening! Total waste of money!

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Feb 7, 2026
SUZANNE
2 out of 5 stars review

Packaging was fine but the can has a scratch on the lid and smudges on the lid that will not come off with microfiber. Packaging selected if a problem don't return to the store, contact them directly. I sent them an email. First response was we received your email. Then nothing.

Helpful?4JTEQGMNTVTX13815364900
Sep 10, 2023
WannaBett
3 out of 5 stars review

Only Okay

I don't really care for this trash can. The lid only stays open when the foot pedal is pressed (no way for it to stay open on its own). This makes it difficult when changing the bag, because when the foot pedal is depressed, it takes a lot of finagling to properly get the inner can into the bin. Also, the inside of the lid is rusting, which is... odd. I honestly wish I hadn't bought it, but I'd thrown the box away as soon as I unpacked it because I really didn't think I'd be returning a trash can. Eventually I'll tire of it and buy something else, but right now I'm not about to waste the over $50 I paid for it.

Helpful?4JTEQGMNTVTX13815364900