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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,314 ratings1,546 reviews
  1. 5 stars82% (3,524)
  2. 4 stars9% (400)
  3. 3 stars3% (139)
  4. 2 stars2% (103)
  5. 1 star3% (148)

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Showing 351-360 of 1,546 reviews
Apr 9, 2026
Jose
3 out of 5 stars review

we will not buy one of these again.

the trash can seemed well designed and it lasted is for a few years but the design flaw is the pedal. the stupid thing is made of thin plastic with a metal cover. so of course it broke from stepping on it over and over and over again. I don't know why it's not made entirely metal.

Helpful?4JTEQGMNTVTX13815364900
Sep 10, 2023
WannaBett
3 out of 5 stars review

Only Okay

I don't really care for this trash can. The lid only stays open when the foot pedal is pressed (no way for it to stay open on its own). This makes it difficult when changing the bag, because when the foot pedal is depressed, it takes a lot of finagling to properly get the inner can into the bin. Also, the inside of the lid is rusting, which is... odd. I honestly wish I hadn't bought it, but I'd thrown the box away as soon as I unpacked it because I really didn't think I'd be returning a trash can. Eventually I'll tire of it and buy something else, but right now I'm not about to waste the over $50 I paid for it.

Helpful?4JTEQGMNTVTX13815364900
May 18, 2023
JustG
2 out of 5 stars review

Nice but pedal mechanism breaks

Very nice looking, and I like the inside liner that you can take out and have nearby when you are preparing ingredients. However, the pedal does not last - it is plastic on the bottom of the unit, and it cracks. So the pedal is useless, you'll need to open the top yourself after a while. I contacted Tramontina a few months ago and they said they would get back to me. They did not.

Helpful?4JTEQGMNTVTX13815364900
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance.

Feb 9, 2022
Aruba2
2 out of 5 stars review

Verified Purchase

Nice size

Ordered in red, disappointed it looks more orange. Noted a scratch on the lid but decided to keep it. Had I not recycled the box, I would return it. The first time used, soft closed fine. Every time after use, the soft close works so far down then drops making an annoying noise. It serves it's purpose.

Helpful?4JTEQGMNTVTX13815364900
Apr 6, 2021
Dave
1 out of 5 stars review

Poor quality

Bought 2 if these and the color on lids just peels off. This is the 2nd replacement of the lids and the same exact thing is happening. Must be a manufacturer defect in the finish. Do not buy this trash can in a colored finish or it will look like this is less than a year.

Helpful?4JTEQGMNTVTX13815364900
Dec 15, 2020
LidaD
1 out of 5 stars review

Rusting Lid

While the exterior of the trash can remains pristine, the under side of the lid is rusting. I reached out via email to the manufacturer, Tramontina, several times over the past week. Their first response was a very genetic one, listing the various reasons why rust occurs: *trash can be located in a services area with higher humidity and lower frequency maintenance/disposalwaste is not taken out on a regular basis *waste touching the lid *lid not being wiped on a regular basis *gases produced by organic waste is corrosive therefore it can cause rust. They then asked how long ago I purchased it. Although I immediately replied, I have yet to hear back from the. I followed up with two emails.

Helpful?4JTEQGMNTVTX13815364900
reply from Customer Support Team

We would love to hear more about your experience. If you have not heard back from Tramontina Customer Service, please send us an email to help@tramontina-usa.com so that we can properly handle your case. We sincerely apologize for the delay in responding to your request and truly appreciate your feedback. We look forward to addressing your concerns.

May 15, 2021
Des
5 out of 5 stars review

Verified Purchase

Trash cans

Beautiful rose gold

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Sep 29, 2024
Heidi
1 out of 5 stars review

Poor quality-won't hold up to normal wear & tear

I purchased this with reservations due to the reviews. Well, it is cheap! It's not painted. It's tinted stainless steel. I bought the red one, which was beautiful. But that tint comes right off. Will not hold up to normal wear & tear. Extremely disappointed.

Helpful?4JTEQGMNTVTX13815364900
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Feb 15, 2022
Tom
1 out of 5 stars review

Foot step broke after a couple months (Plastic)

The foot lever broke after a couple of months. We began using the other side of the step extra gently and got a few more months out of it. Finally, it snapped completely rendering it useless. I contacted Tramontina CS and their response was to buy the foot mechanism for 17$. I asked them about the warranty due to the short time it lasted. They simply said they wouldn't and that I would need to buy the part myself. It was so rude.

Helpful?4JTEQGMNTVTX13815364900
reply from Customer Support Team

Thank you for the feedback. If you would like us to review your case please send a note to help.tusa@tramontina.com

Mar 3, 2022
Dessa
1 out of 5 stars review

Verified Purchase

Trash can Broken foot pedal

Foot pedal was broken.

Helpful?4JTEQGMNTVTX13815364900
reply from Customer Support Team

We would love to hear more about your experience.. Please contact us at help.tusa@tramontina.com Thanks!