Delivered on a Friday for my mom’s 99th birthday celebration on Saturday. By Sunday the heads were drooping on approx half of the roses.

I ordered a beautiful arrangement of yellow, pink white and coral roses in a vase with beautiful greenery and did not get anything that looked like it. What arrived were white roses with pink tips and very little greenery making it look, frankly, quite cheap. What's up with this? This was meant to be a Mother's Day gift and yellow roses are my mom's favorite. So very disappointing. App won't let me upload pictures for some weird reason…If mom and I weren't 2000 miles apart I'd be running this back for a refund.

0 stars The flowers are terrible. Looks nothing like what I ordered. I'm writing to express my disappointment with a recent floral purchase. The arrangement I received looks significantly different from what was shown on your website. The advertised bouquet appeared full, vibrant, and professionally arranged with numerous bright pink roses and balanced greenery. However, the actual arrangement I received was sparse, less vibrant, and lacked the same overall fullness and presentation. It does not match the quality or design that was advertised, and this was especially disappointing given the occasion for which it was purchased. When ordering, I relied on the images on your website to reflect what would be delivered. Unfortunately, the product I received fell well below those expectations.

I thought I was ordering a bouquet of arranged flowers that would be delivered table ready for an upcoming event. (Why else would you buy flowers from the florist?) But what was delivered was a box of flowers and filler that still had to be arranged after delivery. Filler is only big ugly leaves and no baby's breath. Also the vase is too small for the arrangement. Now it's 48 hours before the event and I spent $140 on two arrangements of 18 roses and this is what they look like. What an absolute joke!!! Also there's a $25 service/delivery fee that gets slapped onto your floral order. Both arrangements I ordered were to be delivered to the same address. I had to pay TWO service fees. Two 18-roses arrangements delivered was $140. Look at my pictures and decide for yourself if you think this is worth $140. Oh, and now my event is in 48 hours and I absolutely cannot use these without investing time in arranging them (which is the whole reason why I paid this premium for the flowers). Plus the filler is just green waxy leaves why is there no baby breath or greenery variety?!?! These are for a 60th wedding anniversary party!!!! Please save yourself from my current crisis and please don't order these unless you want to pay through the nose for a delivery company to bring you some grocery store roses and filler for you to arrange yourself. Never ever again!!!

Sent these to our daughter for her 40th birthday and ordered two days prior! They were delivered in a large box and packed extremely careful. Delivered ON TIME and they were absolutely gorgeous!!!!!

I purchased 18 roses did not get but 11 did not look anything like the picture. I called to make a complain the Sams they stated that they have a third party and they do not handle it.

I sent a bouquet to my mother and mother in law for Valentine's Day. They both commented on how beautiful they were! My mom even said after about 10 days that they were still pretty!

I order these a week in advance for my mom's 79th birthday. We waited all day hoping they would arrive on the scheduled delivery date. THE BDAY flowers NEVER ARRIVED. Contacted Sam's Club via chat, Ana was no help, said they would call tomorrow between 7-9 so we will see if they will resolve, but if I was you save your time and money because this paid for gift the recipient never received. Seriously seriously disappointed.!!

Not even close to what I ordered. I ordered bright pink roses, I recieved a whitish rose. when I called about the problem I was told they would not be able to replace before Valentines Day so I would get a refund after I sent photos in. Well photos went in, no refund. I called back and was told I would get notified immediately of a refund. I called tonight, got a supervisor. was told a refund was likely, and they could plainly see I did not get what I ordered. But they would have to communicate with the vendor about the problem before they could provide a refund. Apparently Sams does not back their floral orders. I have had great results before, this is the first big problem, but clearly their customer service is lacking.

Waste of money. Bought bicolor and rainbow for daughters both were almost completely wilted and rainbow set only had 11 roses. Trimmed, watered and arranged..left under floral light and next day they were all wilted. We were so disappointed and will NEVER try it again.