Delivered on a Friday for my mom’s 99th birthday celebration on Saturday. By Sunday the heads were drooping on approx half of the roses.

I purchased 18 roses did not get but 11 did not look anything like the picture. I called to make a complain the Sams they stated that they have a third party and they do not handle it.

Sent these to our daughter for her 40th birthday and ordered two days prior! They were delivered in a large box and packed extremely careful. Delivered ON TIME and they were absolutely gorgeous!!!!!

I sent a bouquet to my mother and mother in law for Valentine's Day. They both commented on how beautiful they were! My mom even said after about 10 days that they were still pretty!

Tried to give zero stars, but the app wouldn’t allow it...Sent these to my mother for her birthday, and they looked completely awful. They were not the bright pink pictured, and they were all brown and withered. There was also almost no filler. I am so disappointed and embarrassed that this was what I sent her.

Not even close to what I ordered. I ordered bright pink roses, I recieved a whitish rose. when I called about the problem I was told they would not be able to replace before Valentines Day so I would get a refund after I sent photos in. Well photos went in, no refund. I called back and was told I would get notified immediately of a refund. I called tonight, got a supervisor. was told a refund was likely, and they could plainly see I did not get what I ordered. But they would have to communicate with the vendor about the problem before they could provide a refund. Apparently Sams does not back their floral orders. I have had great results before, this is the first big problem, but clearly their customer service is lacking.

Waste of money. Bought bicolor and rainbow for daughters both were almost completely wilted and rainbow set only had 11 roses. Trimmed, watered and arranged..left under floral light and next day they were all wilted. We were so disappointed and will NEVER try it again.

0 stars The flowers are terrible. Looks nothing like what I ordered. I'm writing to express my disappointment with a recent floral purchase. The arrangement I received looks significantly different from what was shown on your website. The advertised bouquet appeared full, vibrant, and professionally arranged with numerous bright pink roses and balanced greenery. However, the actual arrangement I received was sparse, less vibrant, and lacked the same overall fullness and presentation. It does not match the quality or design that was advertised, and this was especially disappointing given the occasion for which it was purchased. When ordering, I relied on the images on your website to reflect what would be delivered. Unfortunately, the product I received fell well below those expectations.

Bought these for my mother in law's birthday, and they showed up looking very poor. Was hoping that after trimming the stems and properly watering they might look better, but frankly I am embarrassed that we sent such poor flowers to her. The fillers are the only part of the bouquet that actually look decent. A MAJORITY of the flowers are a brown/green/yellow dying color, not the vibrant pink color advertised. I would suggest sending these to someone you are breaking up with, with a corresponding note that says our relationship is as dead as these flowers.

I ordered two bouquets of mixed color roses for some family members. I could only order them for delivery for the next week, so there is no fast shipping using SAMS Club. The delivery had me worried as they kept changing the time and I was afraid they would die if left in the truck overnight. But no fear, they made it there at about 7 pm. The flowers were just beautiful. They were healthy and gorgeous and came with a lot of pretty greenery. They came with a vase also. I got pictures from the recipients for several weeks telling me how the flowers still looked great. I would not hesitate to order from SAMS Club again.