Hello, <br /><br />We’re grateful for your review and sorry to hear about the issue with your Ninja Foodi. Your feedback is important to us, and we will share it with the appropriate teams to help avoid similar situations in the future. If you need assistance with your unit, please contact us at 1-800-365-0135. <br /><br />Kind regards, <br />Ninja Kitchen

Hi Wale,<br /><br />Thank you for sharing your feedback on your Flip Toaster. We’re sorry to hear about the uneven heating and understand how frustrating this must be. We’d like to help make things right, so please reach out to our Customer Service team at 1-800-365-0135. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.<br /><br />Kind regards,<br />Ninja Kitchen

Hello,Thank you for taking the time to leave a review.We're so sorry to hear the temperature control is falling on your FT102A. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.Kind regards,Ninja Kitchen