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Customer reviews for Serta Motion Air Adjustable Base for
Serta Motion Air Adjustable Base
4.1 out of 5 stars
stars496 ratings230 reviews
  1. 5 stars63% (312)
  2. 4 stars17% (82)
  3. 3 stars5% (25)
  4. 2 stars3% (17)
  5. 1 star12% (60)

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Showing 41-50 of 230 reviews
Nov 22, 2024
MB
2 out of 5 stars review

ok but some design flaws

Purchased and used for 1 month. Ultimately we returned. Here are my thoughts: Pros- 1-Motor is very quiet 2-Price is about as cheap as you can get for head/foot adjustable base 3-Operation is easy 4-Rounded corners are a nice touch Cons -Poor Mattress support. The "platform" is just thin fabric over a metal frame and this fabric WILL flex so you get different support depending on where you lay, either it sags down or you feel a firm metal bar. -No Zero-G function & no one-touch lay flat button. For not much more you can get a base with both of these functions -Assembly is a pain, you have to attach both motors to the frame yourself and the instructions are not exactly great. -Motor placement is bad design in my opinion. Once installed they hang down below the frame quite a bit. In fact if you use the 6" legs (which the manual says is the min required) the motor actually sits on the ground and rubs when in motion. This will end up destroying your floor and possibly reduce the life of the motor itself. I'd say realistically the minimum height these can be is 9". Jjust something to be aware of when purchasing.

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hi there, thank you so much for taking the time to review your adjustable base, your feedback is very important to us. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Jan 26, 2021
Mama Bea
5 out of 5 stars review

Verified Purchase

Awesome adjustable beds

Great quality, speedy shipping, easy to set up! These are the same beds that I previously priced out @ almost $500...got then @ Sam's for $299.

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Dec 24, 2021
Eric
5 out of 5 stars review

Verified Purchase

Love this frame

Setup instructions are minimal but pictures will get you through. Use 3 of the leg segments for a good height. I love this frame.

Helpful?5HO707XGI7VS13784015552
Jan 27, 2022
Des
5 out of 5 stars review

Verified Purchase

Why did I wait so long to purchase this product?

Great price and product better than expected. Enjoying my head raised and the quiet and smooth motor to raise and lower my head and feet.

Helpful?5HO707XGI7VS13784015552
Jan 24, 2024
Flewair
5 out of 5 stars review

Verified Purchase

As expected

Pretty easy to put together. Works quite nicely. Seems well built. Haven't had it long enough to speak to its longevity.

Helpful?5HO707XGI7VS13784015552
Jan 18, 2022
Easy
5 out of 5 stars review

Verified Purchase

An Answer to Prayer

I love my adjustable frame. Great quality, great price and easy to assemble. I have many aches and pains due to RA and my wife bad back. First we both slept better. I think once I find our sweet spot on adjustments, it will even do better.

Helpful?5HO707XGI7VS13784015552
Jan 27, 2021
Sara
5 out of 5 stars review

Verified Purchase

We love it!

We love this motion base. It worked with our existing mattress and bed frame. Measurements on website were accurate and it fit perfectly. Easy to assemble and operate.

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Feb 19, 2021
MT
4 out of 5 stars review

Verified Purchase

Nice Simple Base

The base is nice and simple and the price was great. I got it on savings-discount so that was perfect. It's sturdy, simple and was easy to put together, if you are looking for something to raise your head and feet then this will do the job.

Helpful?5HO707XGI7VS13784015552
Oct 14, 2022
GG
3 out of 5 stars review

Verified Purchase

Cheaply made

Cheaply made

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hi there. We're sorry to hear this and want to help. If you wouldn’t mind, please contact us at 1-888-240-1945.

Jan 28, 2021
TN
1 out of 5 stars review

Verified Purchase

This whole order was a disaster!

Damaged

Helpful?5HO707XGI7VS13784015552