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Customer reviews for Serta Motion Air Adjustable Base for
Serta Motion Air Adjustable Base
4.1 out of 5 stars
stars496 ratings230 reviews
  1. 5 stars63% (312)
  2. 4 stars17% (82)
  3. 3 stars5% (25)
  4. 2 stars3% (17)
  5. 1 star12% (60)

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Showing 211-220 of 230 reviews
Jul 26, 2021
hk927A
3 out of 5 stars review

Frame looks flimsy

[This review was collected as part of a promotion.] Frame looks and feels kinda flimsy and week, when I first received the shipment for the frame I thought I was missing parts to this frame. Overall it was easy to assemble but when I was placing it together it look kinda weak structurally. The controls over all are quite simple use without any referencing back to the manual. If I would chose this type of a frame again, I would probably purchase one of the original manufacture's higher end bed frames

Review from Serta
Helpful?5HO707XGI7VS13784015552
Jun 26, 2021
catlady77
5 out of 5 stars review

Very useful!

[This review was collected as part of a promotion.] This is something that I didn't even know I needed. Set up was easy enough. I expected harder but it also wasn't a piece of cake, but it is worth it. It was always hard to get comfortable watching movies or reading in bed. Pillows can only do so much and they tend to go flat easily. This is also great to have if you are feeling under the weather. Laying flat in the bed can be hurtful to your back if you are doing it all day so this helps on your off days.

Review from Serta
Helpful?5HO707XGI7VS13784015552
Jun 15, 2021
Rachj3334
5 out of 5 stars review

Sleep changing!

[This review was collected as part of a promotion.] This totally changed the way we sleep, the remote makes it so easy to adjust whether you want to be lying down or upright, can also move leg position which I found so wonderful due to my legs always being sore. This works so smoothly and is made with such great quality, definitely need two people setting up! Totally recommend for anyone looking for an adjustable frame!!!

Review from Serta
Helpful?5HO707XGI7VS13784015552
Feb 11, 2021
Sun shine
3 out of 5 stars review

Verified Purchase

smaller in person

Box wS broken miss up

Helpful?5HO707XGI7VS13784015552
Dec 9, 2024
Marlyn
1 out of 5 stars review

Used product

I purchased this item and it came in a ziploc.

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hi Marlyn, thank you so much for taking the time to review your Adjustable Base, we're sorry to hear that your product arrived in such a condition. Sam’s Club can offer assistance through their 100% Member Satisfaction guarantee. So for additional assistance please reach out to the Sam’s Club member phone number at 888-802-2948 so they can guide you from there. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Jan 26, 2021
Vikk
5 out of 5 stars review

Awesome Product

The adjustable base is great. Really great deal. Very quiet motor and easy to install. Recommend to anyone who is looking for an high quality adjustable bed frame for a reasonable price.

Helpful?5HO707XGI7VS13784015552
Jun 20, 2021
Dolphin765
5 out of 5 stars review

Super cool base!

[This review was collected as part of a promotion.] My husband and I have always had the plain standard base. It was nice to try something unique. You can adjust the bed to your liking if you want your head up or feet for elevation. Super cool!

Review from Serta
Helpful?5HO707XGI7VS13784015552
Jul 12, 2021
tb17
5 out of 5 stars review

Very Cool

[This review was collected as part of a promotion.] A little difficult to set up and definitely heavy to move around when delivered if you don't have a dolly. But overall it's been fun to get used to an adjustable frame!

Review from Serta
Helpful?5HO707XGI7VS13784015552
Jan 29, 2023
Mareana
5 out of 5 stars review

Motion Air Adjustable Base

Love the adjustable base and works well. No issues with assembly. Trying to locate the headboard brackets. The website should have an accessory category to purchase!

Review from Serta
Helpful?5HO707XGI7VS13784015552
Mar 13, 2022
Value Driven
3 out of 5 stars review

Assembly difficult because of welds

The assembly seemed like it was going to be a breeze until we got to the last long bolt. Took over an hour to get the hole to line up and allow the bolt to pass through. Freaking exhausting. We also had to sync the remote with the base which was an extra 15 minutes before it finally synced. I would give it 4 stars since the shipping department was so great after the carrier lost my first order and they sent this replacement in 3 days. However, the weld could be a real issue if I didn't have help.. So far no issue with the base itself on day 1. I hope it stays that way.

Helpful?5HO707XGI7VS13784015552
reply from Serta Team

Hi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your adjustable base. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.