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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 121-130 of 416 reviews
May 27, 2019
Reviewer name: Butterflyrose
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good night sleep

I have never slept on a bed like this before but my husband had and he assured me that it would be good. I don't know how to explain this other then it's soft and firm at the same time. For me it took about a week to get used to the bed. Now it's pretty comfortable.

Helpful?6SL67XN713XC13783965721
Jun 9, 2019
Reviewer name: TeoJazz
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great for a same position sleeper!

I am not a mover and shaker during the night. I typically rotate from one side to the next never on my back nor on my stomach. This mattress cradles my sides and allows my body to melt into the mattress. This supports both my hips and my shoulders. For those with a very subtle body movement at night, this is a perfect mattress.

Helpful?6SL67XN713XC13783965721
Jun 14, 2018
Reviewer name: I have none
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

As promised!

I couldn’t be more pleased. I’ve always only had traditional interspring mattress’ and was a bit reluctant to try something different but after many a sleepless night due to the aches and pains of an aging body and the promise of some relief with a memory foam mattress I placed my order and haven’t regretted it for one moment. I’ve had many a restful night since my new mattress arrived!

Helpful?6SL67XN713XC13783965721
Dec 5, 2021
Reviewer name: Dot51
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Zinus 12" Memory Foam Mattress

Just received this and have slept on it a couple of nights. It did take 48 hours to inflate completely. If you sit on the bed, it will sink where you're sitting, however if you lay down there hasn't been any sinking - it stays firm. Since it's only been a couple of days, it will be awhile to determine if it is as good as it seems to be. So far, we're very pleased with it.

Helpful?6SL67XN713XC13783965721
Nov 6, 2021
Reviewer name: Martisha
3 out of 5 stars
3 out of 5 stars review

Not good

Terrible! Middle part got to 10" while corners stayed at 6". Nowhere does the mattress measure 12 inches. Corners look ridiculous. Bought the mattress for a child. He was looking forward to a new larger bed. I would've returned it in a heartbeat, but that would mean letting him know the mattress is really bad quality and essentially ruinining his birthday gift. No way thuis could work for an adult. Would not recommend to anyone! Have yet to call customer service, but reading reviews here I can see how all they will offer is a replacement and sounds like it's a common problem with this mattress and getting a new one will accomplish nothing. Appalled by the fact that manufacturer is allowed to sell this garbage and sams club is supporting it.

Helpful?6SL67XN713XC13783965721
reply from Zinus

Hi Martisha, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Jul 25, 2021
Reviewer name: Ellie
1 out of 5 stars
1 out of 5 stars review

So disappointed

This is my third Zinus 12” Green Tea Memory Foam mattress. The first two were purchase 3 and 4 years ago, and they were both amazing and are still perfect. Unfortunately my recent purchase did not decompress properly. After 5 days it’s uneven and lumpy and varies from 6 inches to 10 inches thick. I tried all of the recommendations for decompression problems to no avail. I’m so upset because now I have to wrestle this beast from my third floor condo, into my car, and get it to Sam’s Club for a refund. What a disappointing hassle.

Helpful?6SL67XN713XC13783965721
reply from Zinus

Hello Ellie, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return window, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you with a replacement. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Oct 5, 2020
Reviewer name: Greg
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Food trays do not spill when the kids bounce.

It's in a guest bedroom so I don't sleep on it. just watch TV with the Grandbabies.

Helpful?6SL67XN713XC13783965721
Feb 25, 2021
Reviewer name: Vamsi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good and comfortable

It is very comfortable and good

Helpful?6SL67XN713XC13783965721
Mar 11, 2024
Reviewer name: William
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent comfort and value

Excellent night's sleep and just the right amount of firmness for us.

Helpful?6SL67XN713XC13783965721
Oct 31, 2021
Reviewer name: Susan
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Item ok

Mattress did not inflate to full 12 inches

Helpful?6SL67XN713XC13783965721
reply from Zinus

Hello Susan, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.