Chair was ripped and frayed

Easy to assemble and nice looking. We really liked the style and color. Unfortunately, that is where the positives end. For one, the chair is very uncomfortable. It is too firm, and like other reviews state, the arms when in reclining position leave a large gap that does not give you anywhere to place your forearms. They end up resting on top of a odd hump and elbows suspended. The deal breaker was when in reclined position, the flap covering the back of the chair opens up allowing small pets to get inside the back of the chair. The first time I tested the relined position, our small pet snuck up in side of the flap and I almost closed the chair up on it. Very dangerous to small pets, in my opinion. Needless to say, I'm returning the chair. The Sam's Club return process was stress free.

I am writing to help individual who improperly put the straight legs on the back of the chair.

Extremely uncomfortable.