Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for

Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

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4.2 out of 5 stars

stars713 ratings416 reviews

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Showing 231-240 of 416 reviews

Feb 5, 2018

EmmyM

5 out of 5 stars review

Verified Purchase

Great spare bed

I bought this for the guest room. It has not been slept on yet but is quite comfortable when I have layed on it. Firm yet comfy.

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Jan 7, 2020

Matt

2 out of 5 stars review

Verified Purchase

Too hard

Filled out quickly. My first memory foam bed. Extremely firm. My wife likes it, but i have to sleep on the couch. This mattress kills my back.

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reply from Zinus

Hello Matt, We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact Sam's Club Customer Service department immediately as they would like to assist you in any way that you would like to proceed, they can be contacted at 888-746-7726, Thank you.

Jan 6, 2020

Stazia

5 out of 5 stars review

Verified Purchase

Pain relieving mattress.

I can finally sleep pain free... the best mattress in the world!! I have arthritis throughout my body.

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Sep 8, 2019

Aida

5 out of 5 stars review

Verified Purchase

Firm but plush

I bought around 3 weeks ago. Was nervous if would be to firm. But was surprised. Feels soft not stiff. Highly recommend.

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Jan 16, 2026

Larry

1 out of 5 stars review

Super Hard Bed

I thought this mattress was supposed to be comfortable. It turned out to be one the hardest most unfordable mattress I have ever owned. It made my back and hips hurt. I ended up buying a topper just so I could sleep on it.

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reply from Zinus

Hi Larry, we appreciate you taking the time to share your feedback with us. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Aug 7, 2020

Karen

1 out of 5 stars review

Was so unsatisfied. I have been having it for a couple of weeks and the smell just causes me to get headaches. Plus I wake up so sore due to how firm it is. I honestly well be calling to get a different mattress. This was just not a fit for us.

Helpful?

reply from Zinus

Hello Karen, We are sorry that you had this issue. The off gassing is harmless and very common in memory foam mattresses, though the smell should have dissipated after a full week. If not please contact Sam's club directly and they will be more than happy to assist you with an exchange or return, Thank you.

Aug 22, 2022

JEvs

2 out of 5 stars review

Verified Purchase

Too firm

So far, it just feels too hard. It's supposed to be medium firm, but it is quite hard. I haven't slept poorly, but it's just not very comfortable to lie down on or even sit on. It did puff up quickly and I never noticed a bad smell.

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Sep 16, 2017

Stevo

2 out of 5 stars review

Verified Purchase

Sleeps ok, hard to roll-over. Big problem, bought for use in RV. ordered a queen size but it is to long. Queen size sheets will not fit it. I can barely squeeze around to the other size of bed. I would not recommend to Rv'ers.

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Mar 7, 2022

Kris

3 out of 5 stars review

Not 12 inches. Soft.

I waited more than a week to see if it bulges to 12 inches but no. It is 10 inches max. Was expecting firmer, but it's softer than expected. On the whole, it is OK.

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Feb 12, 2018

Pandora3w

5 out of 5 stars review

Verified Purchase

Awesome!

Bought for the spare bedroom. Perfect! Looks great and comfy.

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