Delivered on a Friday for my mom’s 99th birthday celebration on Saturday. By Sunday the heads were drooping on approx half of the roses.

I sent a bouquet to my mother and mother in law for Valentine's Day. They both commented on how beautiful they were! My mom even said after about 10 days that they were still pretty!

Sent these to our daughter for her 40th birthday and ordered two days prior! They were delivered in a large box and packed extremely careful. Delivered ON TIME and they were absolutely gorgeous!!!!!

I purchased 18 roses did not get but 11 did not look anything like the picture. I called to make a complain the Sams they stated that they have a third party and they do not handle it.

Not even close to what I ordered. I ordered bright pink roses, I recieved a whitish rose. when I called about the problem I was told they would not be able to replace before Valentines Day so I would get a refund after I sent photos in. Well photos went in, no refund. I called back and was told I would get notified immediately of a refund. I called tonight, got a supervisor. was told a refund was likely, and they could plainly see I did not get what I ordered. But they would have to communicate with the vendor about the problem before they could provide a refund. Apparently Sams does not back their floral orders. I have had great results before, this is the first big problem, but clearly their customer service is lacking.

I thought I was ordering a bouquet of arranged flowers that would be delivered table ready for an upcoming event. (Why else would you buy flowers from the florist?) But what was delivered was a box of flowers and filler that still had to be arranged after delivery. Filler is only big ugly leaves and no baby's breath. Also the vase is too small for the arrangement. Now it's 48 hours before the event and I spent $140 on two arrangements of 18 roses and this is what they look like. What an absolute joke!!! Also there's a $25 service/delivery fee that gets slapped onto your floral order. Both arrangements I ordered were to be delivered to the same address. I had to pay TWO service fees. Two 18-roses arrangements delivered was $140. Look at my pictures and decide for yourself if you think this is worth $140. Oh, and now my event is in 48 hours and I absolutely cannot use these without investing time in arranging them (which is the whole reason why I paid this premium for the flowers). Plus the filler is just green waxy leaves why is there no baby breath or greenery variety?!?! These are for a 60th wedding anniversary party!!!! Please save yourself from my current crisis and please don't order these unless you want to pay through the nose for a delivery company to bring you some grocery store roses and filler for you to arrange yourself. Never ever again!!!

I genuinely don't understand the poor reviews here, and I wonder if those who left them either didn't give the roses the chance to recover from their travels prior to reviewing, or perhaps didn't quite know how to care for them. Firstly, please check your expectations: you're paying less than $35 DELIVERED for 18 full-sized roses with greenery AND a vase - and you're getting them from the grower, not professionally primmed and arranged from a floral boutique. If you want professional arrangement, pay for a professional arrangement. Second, they've just spent a day + in travel, cramped in small, dark box on a plane, then a truck, getting to their destination: you don't look so hot after a full day of solid travel with no chance to freshen up either. Take them out of the box, give each stem an angled snip so they have a nice, fresh surface to drink from and set them in some lukewarm water in the sun to breathe for a bit. They WANT to stretch out and open up for you! Finally, once they've perked up and you're ready, give them a once over to tidy them up and arrange them how you like. Yes, you DO have to clean and arrange them yourself, as they've not come from a florist. Examine the exterior petals of each bloom and gently remove the 1-3 that are bruised or damaged - they've done their job and protected the larger bloom. Trim them to the length you want, remove any leaves that will sit below the water line (to avoid expediting their demise), use the pieces of greenery you like, leave out what you don't, arrange in either the vase they came with or another vessel if you prefer, and enjoy your freakin' gorgeous and crazy affordable roses!

Tried to give zero stars, but the app wouldn’t allow it...Sent these to my mother for her birthday, and they looked completely awful. They were not the bright pink pictured, and they were all brown and withered. There was also almost no filler. I am so disappointed and embarrassed that this was what I sent her.

Waste of money. Bought bicolor and rainbow for daughters both were almost completely wilted and rainbow set only had 11 roses. Trimmed, watered and arranged..left under floral light and next day they were all wilted. We were so disappointed and will NEVER try it again.

I ordered the white roses for my sister on Valentine’s Day. They arrived in a box so perfectly wrapped and in great condition! These were the best roses that I’ve ordered in a long while. Better than the ones I get from my florist. And they lasted a very long time! All of them opened up beautifully! I will definitely order roses again for many birthdays coming up!! An absolute 5 star review!