Most of the bouquet was dying Upon arrival. Even at the reduced price it was a poor gift. Probably the worst valentines gift I’ve given my wife in 49 years.

I ordered a beautiful arrangement of yellow, pink white and coral roses in a vase with beautiful greenery and did not get anything that looked like it. What arrived were white roses with pink tips and very little greenery making it look, frankly, quite cheap. What's up with this? This was meant to be a Mother's Day gift and yellow roses are my mom's favorite. So very disappointing. App won't let me upload pictures for some weird reason…If mom and I weren't 2000 miles apart I'd be running this back for a refund.

0 stars The flowers are terrible. Looks nothing like what I ordered. I'm writing to express my disappointment with a recent floral purchase. The arrangement I received looks significantly different from what was shown on your website. The advertised bouquet appeared full, vibrant, and professionally arranged with numerous bright pink roses and balanced greenery. However, the actual arrangement I received was sparse, less vibrant, and lacked the same overall fullness and presentation. It does not match the quality or design that was advertised, and this was especially disappointing given the occasion for which it was purchased. When ordering, I relied on the images on your website to reflect what would be delivered. Unfortunately, the product I received fell well below those expectations.

I thought I was ordering a bouquet of arranged flowers that would be delivered table ready for an upcoming event. (Why else would you buy flowers from the florist?) But what was delivered was a box of flowers and filler that still had to be arranged after delivery. Filler is only big ugly leaves and no baby's breath. Also the vase is too small for the arrangement. Now it's 48 hours before the event and I spent $140 on two arrangements of 18 roses and this is what they look like. What an absolute joke!!! Also there's a $25 service/delivery fee that gets slapped onto your floral order. Both arrangements I ordered were to be delivered to the same address. I had to pay TWO service fees. Two 18-roses arrangements delivered was $140. Look at my pictures and decide for yourself if you think this is worth $140. Oh, and now my event is in 48 hours and I absolutely cannot use these without investing time in arranging them (which is the whole reason why I paid this premium for the flowers). Plus the filler is just green waxy leaves why is there no baby breath or greenery variety?!?! These are for a 60th wedding anniversary party!!!! Please save yourself from my current crisis and please don't order these unless you want to pay through the nose for a delivery company to bring you some grocery store roses and filler for you to arrange yourself. Never ever again!!!

the filler is nice but the roses are trash. i bought them to give to my daugther for her birthday but the petals are already falling off and some have brown spots on them. the leaves on the roses have a white powder substance on it. these flowers are not going to my daughter's house.

These flowers were not the correct color nor did they come with any greenery as pictured. I was very disappointed as I have order flowers from Sam's Club before and wasn't disappointed. This time I was extremely unsatisfied with this order.

I was not at all pleased with these roses. Of course they were beautiful on the website but when received, they were already turning brown and were stuffed in the vase. They looked very squished. I've seen nicer flowers in the grocery store for a lot less.

Not even close to what I ordered. I ordered bright pink roses, I recieved a whitish rose. when I called about the problem I was told they would not be able to replace before Valentines Day so I would get a refund after I sent photos in. Well photos went in, no refund. I called back and was told I would get notified immediately of a refund. I called tonight, got a supervisor. was told a refund was likely, and they could plainly see I did not get what I ordered. But they would have to communicate with the vendor about the problem before they could provide a refund. Apparently Sams does not back their floral orders. I have had great results before, this is the first big problem, but clearly their customer service is lacking.

If I could give zero stars!!! Ordered flowers for my moms birthday. Paid for the shipping on a specific day %26 they never arrived. When I called Sams customer service %26 went on the chat, no one could help me because they said their floral department is closed and that I would have to wait until Monday when they opened again (which they were supposed to arrive on Friday). So upset with Sams %26 the fact no one else could help find out where the flowers were or the actual tracking for them. I will never order flowers from Sam's Club.com again.

Tried to give zero stars, but the app wouldn’t allow it...Sent these to my mother for her birthday, and they looked completely awful. They were not the bright pink pictured, and they were all brown and withered. There was also almost no filler. I am so disappointed and embarrassed that this was what I sent her.