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Customer reviews for Lenovo Legion Mesh High Back Adjustable Gaming Office Chair, Assorted Colors for
Lenovo Legion Mesh High Back Adjustable Gaming Office Chair, Assorted Colors
3.8 out of 5 stars
stars60 ratings31 reviews
  1. 5 stars55% (33)
  2. 4 stars10% (6)
  3. 3 stars10% (6)
  4. 2 stars7% (4)
  5. 1 star18% (11)

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Showing 11-20 of 31 reviews
Oct 8, 2022
Rehabber
4 out of 5 stars review

Verified Purchase

Office-Chair Application / Need Durability

After two weeks of use, initial impression is this a good, solid product. Have gone through many temporary, failing office chairs over the years and so am very skeptical (strictly office-desk chair application and no gaming). So far cannot find any quality or comfort issues. Forget the bonded-leather and "managerial" designs; they just don't hold up and don't provide the posture or support for desk work. Time will tell if this chair holds up over time. I weigh 170 pounds and maybe don't stress the chair's support-structure appreciably, versus heavier individuals. Don't know. It arrived well-packaged, and installation was easy. Price is about right but only if the unit holds up.

Helpful?52WYV9BB8FIW13779224068
reply from True Customer Service

Hello Rehabber, thank you for providing feedback regarding our Lenovo Legion chair. We are happy to hear you are enjoying the chair,your opinions and suggestions are very important to us. If you require any warranty assistance in the future, please do not hesitate to contact us at service@trueinnovations.com or give us a call at (800) 379-9773

Nov 14, 2022
Scott
5 out of 5 stars review

Great chair!

Like many of the others, I bought this chair once it went on sale. Unlike the others, I had no trouble assembling it by myself, everything fit as it should, instructions are clear, and it's very solid. I'm 6 feet, 205 lbs, and now work from home sitting at a computer 9-10 hours a day. Its very comfortable and supportive, no more back and butt pain. Only had it a few weeks, but love the chair so far, would absolutely buy it again.

Helpful?52WYV9BB8FIW13779224068
reply from True Customer Service

Hello Scott, we are happy to her that the instructions were clear and and easy to follow. Your opinions and suggestions are always welcome, please do not hesitate to contact us at service@trueinnovations.com, or give us a call at (800) 379-9773 if you are in need of warranty assistance in the future.

Dec 5, 2024
JY
1 out of 5 stars review

Won't last, and Sam's deny their own return policy

Inferior quality. And Sam's does not honor the return policy for this item, which is written in both the "About this item" section and on the bottom in the Q&A section. I bought this chair during Black Friday 2022. At the time, we already had a chair that we were using, but it was getting old and the wheels were sometimes stuck. So because this one was on sale and the return policy says it could be returned at anytime, I thought it was a great idea to have as a backup chair in case our current one quits. Well, I finally put this chair to use over the summer, and liked it quite a bit. Fast forward to a couple of weeks ago, one morning I went to sit on it, and noticed the leather was split where the arm rest is. I went online to set up the return and it says the item is not returnable. I contacted chat support, and was told the "item is already out of the return window already". I told her the policy says the item can be returned at anytime, but all she could tell me was sorry because the system gave her no option to process the return. I spoke to a supervisor, and she acknowledged seeing the return policy on the item's detail page, which said it could be returned at anytime. But then tried to refer me to the 90 days return policy where the list the exceptions for electronics. I told her the 90 days policy had nothing to do with furniture or gaming chairs. The policy that should apply to this item is the one specific to this item right on the item's page, and the same policy is also confirmed by a Sam's Club agent in the Q&A section. So what Sam's is doing it bait and switch. They said it could be returned at anytime so customers who are unsure or not in immediate need like myself will buy, but then after we buy, they will not honor that same written policy that swayed us to buy in the first place. I told her if they had put 90 days in the return policy for this item, then I would not have bought it as a backup. I would have waited until I actually needed it just in case it doesn't work out. So now, I am stuck with an expensive chair of inferior quality, and a broken promise from one of the largest retailers. For reference, I am a petite woman and all I do is sit in the chair a couple of hours a day. I have had chairs that were 1/3 of this price and never had any cosmetic issues after years of use. This one is expensive, yet already falling apart after light use in less than a year. So please beware. It looks beautiful, but it will not last. And Sam's Club will not honor their own written return policy.

Helpful?52WYV9BB8FIW13779224068
Feb 21, 2024
JonM
3 out of 5 stars review

Looks great, horrible seat cushion.

I bought this chair a week ago. I love the look, back, headrest. The seat is unusable hard. Right now I have a towel on the seat so I can make it though the day until I have time to return the chair. The Arms have a raised lip around the edge that digs into your arm. Everything is forgivable except the seat being so hard. Not Sam's fault but the Arm wrests had creases from shipping. The plastic piece at back of chair was broken. All is forgivable except the horribly uncomfortable chair. I so much want to love this chair because of how it looks. Its just unsittable.

Helpful?52WYV9BB8FIW13779224068
reply from True Customer Service

Thank you for sharing your experience with Lenovo Legion Mesh Gaming chair. We are sorry to hear this chair did not meet your expectations in terms of comfort. Please reach out to our customer service team so that we can determine if you could benefit from replacement parts. You can reach us at 800-379-9773 or service@trueinnovations.com.

Nov 1, 2022
Mark
2 out of 5 stars review

Return

Bought this chair back in September and am still waiting from Sams to process the return. Chair is not very comfortable and is bulky. It was easy to assemble tho... I keep trying to chat and call customer support but no one ever follows up on the return. Buyers beware!

Helpful?52WYV9BB8FIW13779224068
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Nov 30, 2022
Maria
5 out of 5 stars review

Verified Purchase

Game On

The best most comfortable adjustable seat for gaming or taking care of paperwork.

Helpful?52WYV9BB8FIW13779224068
Sep 28, 2024
Ca
1 out of 5 stars review

Verified Purchase

Packaged open and some parts looked used.

The package was open and in bad shape. Some parts looked used and the arms of the chair were damged.

Helpful?52WYV9BB8FIW13779224068
Jun 14, 2023
freckles23
5 out of 5 stars review

Verified Purchase

Desk Chair

Nice Chair, For the Price seems a bit plastic feeling especially the arms. This chair takes up a large amount of space..

Helpful?52WYV9BB8FIW13779224068
Jul 6, 2023
Julio
4 out of 5 stars review

Decent chair,only buy on sale though.

So far the chair isn't bad. It's a mite heavy, which seems odd as it's mostly plastic and mesh. My only complains are the cushion isn't really firm enough for a plus sized guy and the headrest breaks loose way too easy.

Helpful?52WYV9BB8FIW13779224068
reply from True Customer Service

Thank you for sharing your feedback about the Lenovo Legion Mesh High Back Adjustable Gaming Office Chair. We appreciate your honesty and are sorry to hear that the cushion is not a good fit for you. Please contact us if you need a replacement headrest. We value your input and if you would like further assistance or have any other concerns, please do not hesitate to contact our customer service team at 800-379-9773 or service@trueinnovations.com.

Aug 16, 2023
Orlandosk2
1 out of 5 stars review

Great look. Bad for comfort.

This is an aweome looking chair. The only problem is that it is uncomfortable. The part where your butt sits seems like it should be comfortable, but it might need a firmer padding. I am unfortunately returning these.

Helpful?52WYV9BB8FIW13779224068
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.