Dear RG, We are sorry to hear you are having issues with the string light set. Please know our product is backed by a 5-year warranty and we would love the opportunity to provide you with a replacement that better reflects our brand. Please reach out to our customer service team at 1-844-551-0680 or email us at customerservice@idctexas.com. l12202021b

Hello Shopper, I'm happy to say this beautiful string of lights receives four out of five stars at samsclub.com. I'm sorry you're unhappy with them. Sam's is a great place, and I'm glad they were able to assist with your return. Should you have future questions or concerns about any of our lights, please email us at customerservice@idctexas.com.

GaryO,<br /><br />We are sorry to hear about your disappointment in the Lumen level in the string light. This light was designed with a light setting to add ambience to the area. Please give us a call to discuss other area lighting available with higher lumens at 1-844-551-0680. b091621r

Dear Boilermaker12, We are sorry to hear one of your string lights arrived with a burnt out bulb. We would love the opportunity to make it right and provide you with a replacement that better reflects our brand. Please reach out to our customer service team at 1-877-723-0723 or customerservice&#64;idctexas.com for assistance. Thank you for being a Sam&#39;s Club customer. l1172022b

Dear Linda Kurz, Thank you for being a Honeywell customer!

Dear MM, Thank you for being a Honeywell customer!