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Customer reviews for Honeywell 36' LED Color Changing String Light Set With Remote Control for
Honeywell 36' LED Color Changing String Light Set With Remote Control
4.2 out of 5 stars
stars
436 ratings187 reviews
  1. 5 stars65% (282)
  2. 4 stars12% (51)
  3. 3 stars9% (38)
  4. 2 stars4% (17)
  5. 1 star11% (48)

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Showing 11-20 of 187 reviews
Aug 25, 2022
James L
1 out of 5 stars
1 out of 5 stars review

Waste of money and time

Purchased 2 of these in December 2021 for my daughter to use in her room. The first string went dim in March and died in May. They have a 5 year warranty so I spent the time tracking that process down, got a response that they are on back order and will be sent when/if they come back in stock. Warranty claim not handled through Sam's but rather Honeywell's 3rd party processor. During this process, the 2nd string has since died. I have a feeling the 5 year warranty is a false guarantee and doubt the items will ever come back in stock and ship to me as this seems to be a common game companies play now a days. At very least they owe me a similar replacement. Essentially spend $120 (w/tax) for 3 months worth of enjoyment. Shame on Honeywell and shame on Sam's.

Helpful?17VQCGL4N7SW13779216516
Jul 6, 2022
Karen
4 out of 5 stars
4 out of 5 stars review

replacing strand

These are beautiful lights and they work pretty great. We’ve had three sets connected together with one remote on our pergola for about four years and use them a lot sometimes don’t ever even turn them off. However the third strand finally quit working and I thought I could just order another box or pick up a set and replace it which I did. Started to put them up last night and lo and behold there are six bulbs shorter which is equivalent of 12 feet shorter! So now I have to get two sets to finish the job. Which is double the money. Lo and behold companies once again downsizing their products but still charging the same price. Thinking that they could trick the consumer sad sad and very disappointed

Helpful?17VQCGL4N7SW13779216516
May 30, 2021
JACKIE
1 out of 5 stars
1 out of 5 stars review

Bulb out at purchase

Bought these and one bulb did not work. I went ahead and put them up not realizing there is no customer service what so ever. I thought getting a replacement bulb would be easy. Nope! Tried calling several times... "not taking phone calls due to Covid". Sent several emails as they directed on the recording, no response. I have tried finding a replacement bulb on line with no luck. I don't feel that I should have to buy another bulb anyway. If you do buy a set, and they in any way don't work, take them back right away! No customer service. They must not be very proud of their produce.

Helpful?17VQCGL4N7SW13779216516
reply from IDC Lighting

Hello Jackie, We are definitely here to help you. Once you leave a voice mail, we are happy to give you a call back. This is mentioned in the recording you receive when calling us. We are answering all emails in the order we receive them. I'm sorry for the delay. It looks like you are currently being assisted with this issue. We'll do everything we can to make it right for you.

Oct 19, 2021
Amy Huber
5 out of 5 stars
5 out of 5 stars review

The bombdiggity!

I purchased 3 strands of these at the beginning of the summer. My outdoor lighting was bad. I had the guy that was doing my new roof put them around my house. We literally use them every night. When I'm walking out the door, I click clear, and it lights up well enough for me to see to get to my car. I have a remote in the house and the car, so I can change them whenever I want. Not only do we absolutely love these lights, but we haven't noticed an increase in our light bill, and we burn them about 12 hours a day. I've received more compliments on these lights. Best part, I won't have to put any holiday lights up this year, it's a win/win!

Helpful?17VQCGL4N7SW13779216516
reply from Supplier Response

Dear Amber Huber, Thank you for being a Honeywell customer!

May 10, 2024
ThinkLinda
1 out of 5 stars
1 out of 5 stars review

Disappointed they didn't last very long.

I purchsed in April 2022...Did not install for approx. 6 months. I use the lights occasionally, Only in the summer months maybe once a weekend. I started smelling a burning smell and now they stopped working. I am disappointed that they didn't last a couple of seasons.

Helpful?17VQCGL4N7SW13779216516
Aug 26, 2021
M22
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Impressive

The string lights are quite impressive. A sturdy electrical cord ties them all together and the hanging apparatus at each light makes them easy to install. The 36' length is the total distance from the plug in to the very end of the cord. There are a total of 15 lights on the string. The remote is very handy and all the functions of different colors and light displays are real nice! We have installed the lights on on our porch and are enjoying the colorful displays. Our neighbors have even commented on them.

Helpful?17VQCGL4N7SW13779216516
reply from Supplier Response

Dear M22, Thank you for being a Honeywell customer!

Aug 14, 2022
Jt3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy SAMS club outdoor light purchase.

Got tired of the neighbors being the cool ones with their outdoor lights so motivated myself to look for some for my own. These LED lights are not only nice but color changing with multiple dance/fade/twinkle type settings. When first installed (bought 2 sets) one set had 2 bulbs not working. SAMS was quick to send out a replacement, only thing was by day 2 they all worked. I suggest retightening the bulbs to ensure snugness. No problem sending the replacement back. The different colors do have a purpose, some more romantic, some scenic enhancing. Our son just loves the basic white which is the most illuminating. I ran these from the back porch to our humongous coastal redwood (freebie from the 1993 state fair) and back to the the other side of the house (V shape). In conclusion, we love them and look forward to the outside experiences once this 100 degree weather is done and over with.

Helpful?17VQCGL4N7SW13779216516
Nov 28, 2022
JulieK
1 out of 5 stars
1 out of 5 stars review

Barely visible

We purchased these about 2 months ago. You can BARELY see them when they are on. We tried different extension cords, thinking that could be an issue. We tried plugging them directly into the outlets. Still super dim. the ONLY color you can actually see is White. I do not recommend this product. We have taken them down and are returning to Sam's.

Helpful?17VQCGL4N7SW13779216516
Dec 20, 2020
Johnny
1 out of 5 stars
1 out of 5 stars review

1 month problem

Bought two strands of lights. At first we were disappointed at the lack of brightness. Now one light is stuck on green, flickers, and is not as bright as the others. It does not appear as though a single bulb can be replaced, nor would I know where to find one.

Helpful?17VQCGL4N7SW13779216516
reply from Supplier Response

Hello,<br />These are replaceable you just need to contact our customer care dept. Please include this reference when calling or emailing (470584BV) The best way to reach us is by phone or email.<br />Phone:877-723-0723 / Email: customerservice@idctexas.com

Jun 23, 2022
Bicki
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

50/50

I purchased 2 strings, one for me and one for a friend. He was excited to try his out. The next day he called and said they didnt work. His string came on but would not turn off. The remote would not work no matter changing batteries. I took his back to store and gave him my box of lights which so far have worked perfectly. He is happy once again. I am a bit leary about buying another box though after reading the reviews and others problems.

Helpful?17VQCGL4N7SW13779216516