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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
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4.6 out of 5 stars
stars
4,325 ratings1,556 reviews
  1. 5 stars81% (3,524)
  2. 4 stars9% (402)
  3. 3 stars3% (139)
  4. 2 stars2% (106)
  5. 1 star4% (154)

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Showing 661-670 of 1,556 reviews
Apr 13, 2023
Reviewer name: MIKE
1 out of 5 stars
1 out of 5 stars review

DO NOT PURCHASE!

DO NOT PURCHASE! PRODUCT IS DEFECTIVE! AND CUSTOMER SERVICE IS A WASTE OF TIME. FOOT LEVER NOT WORKING. CSR SUGGESTED TO BUY A NEW PART. BUT, WOULD NOT GUARANTEE THAT REPLACEMENT WOULD FIX PROBLEM AND WOULD NOT REFUND COST IF PROBLEM NOT FIXED.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We apologize for the inconvenience. Don't hesitate to contact us via email at help.tusa@tramontona.com for further assistance.

Dec 26, 2020
Reviewer name: Debbie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Trash Can

Was concerned about the product because of the condition of the box. Not sure when it happened during the delivery process. Not a happy camper, but was all well when the recipient opened their gift.

Helpful?4JTEQGMNTVTX13774172396
Sep 26, 2022
Reviewer name: Beth
1 out of 5 stars
1 out of 5 stars review

Great looking...but!

Can looks great but shortly after bottom plastic plate broke all the way across. Tried gorilla glue and tape, to no available. Needs redesign. Plastic is pitiful quality.. Looks exactly like photos on review site!

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com Thank you!

Dec 1, 2025
Reviewer name: DOROTHY
5 out of 5 stars
5 out of 5 stars review

beautiful and easy

if a trash can could be beautiful, this one is... I especially like how easy it is to put the bag in. our last one was a pain. it came in a sturdy box, all assembled, I just had to remove all the protective stuff and put a bag in. totally recommend.

Helpful?4JTEQGMNTVTX13774172396
Sep 19, 2022
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Poor quality

As mentioned by other reviewers. The bottom pedal broke within a few months. We will see if this company will stand by the product. They don't seem to mention any warranty anywhere.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com Thank you!

Dec 2, 2025
Reviewer name: Briana
2 out of 5 stars
2 out of 5 stars review

gets nasty due to poor design

I purchased the copper one. On the lid, the color has faded significantly. The thing I hate most is the way that trash and gunk collect on top under the lid. I had a friend with the same trash can and problem..it's gross.

Helpful?4JTEQGMNTVTX13774172396
Jul 17, 2024
Reviewer name: jallencampbell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Trash Can

Unbox and ready to go. This is a well made trash can that is great looking and fits well with our kitchen appliances. I would definitely purchase this product again and recommend this trash can to other members.

Helpful?4JTEQGMNTVTX13774172396
Mar 29, 2026
Reviewer name: Donna
2 out of 5 stars
2 out of 5 stars review

Look Elsewhere

Like the black color as it matches the new decor. Trash can lid doesn’t stay open like our last one. Closes very noisily %26 can hear it throughout the house. Not happy with the purchase.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

Thank you for your feedback. We’re glad you like the color, but sorry to hear about the lid issues. The lid should open and close smoothly, so this may be a defect. We recommend reaching out to Sam’s Club for assistance with a replacement or return. We appreciate you sharing your experience!

Apr 10, 2026
Reviewer name: Mredann
2 out of 5 stars
2 out of 5 stars review

Wrong item shipped silver is silver

Well I have always said I never had issues with Beavercreek sams! We I ordered the Red and I am highly disappointed when we open box and it was silver no red at all!!

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

Thank you for bringing this to our attention. We’re very sorry to hear that you received the wrong color. We understand how disappointing that must have been, especially when you were expecting the red version.<br /><br />This isn’t the experience we want for our customers, and we’d like to help make it right. Please reach out to us at help.tusa&#64;tramontina.com with your order details so we can assist you with a replacement or the next steps.

Mar 26, 2026
Reviewer name: Angela
1 out of 5 stars
1 out of 5 stars review

Damaged upon arrival

Received this item today dented on the right side of the trash can . Weird cause the box wasn’t damaged . Also it makes a clank noise when it shuts . Not worth the $50 I paid . Returning it !! Don’t waste your time and $ on this one .

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We’re sorry to hear your trash can arrived dented and isn’t performing as expected. This is not the experience we want for our customers. We recommend contacting Sam’s Club for a replacement or return. We appreciate your feedback!