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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars4,314 ratings1,545 reviews
  1. 5 stars82% (3,525)
  2. 4 stars9% (400)
  3. 3 stars3% (139)
  4. 2 stars2% (102)
  5. 1 star3% (148)

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Showing 631-640 of 1,545 reviews
Mar 19, 2024
Julie
4 out of 5 stars review

Verified Purchase

Great trash can

I love the trash can and how quiet it is when the lid closes. It is smudge proof. The only thing is the trash can constantly moves when I open the lid which sucks but I was able to fix it with gorilla pads

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Oct 31, 2024
cafeconleche24
1 out of 5 stars review

Arrived in Bad Condition

Just came in completely dented in on the front side. I tried to bang the dents out of it with no use. Very disappointed because the package also came late. Can't tell if received a used or returned item for full price.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Oct 24, 2021
AndiG
3 out of 5 stars review

Color faded with water wipe off

I loved this can at first but noticed the color faded and literally wiped off just with water and paper towel. Good size, good design but it now looks awful

Review from tramontina.com
Helpful?4JTEQGMNTVTX13774172396
Dec 26, 2020
Debbie
4 out of 5 stars review

Verified Purchase

Trash Can

Was concerned about the product because of the condition of the box. Not sure when it happened during the delivery process. Not a happy camper, but was all well when the recipient opened their gift.

Helpful?4JTEQGMNTVTX13774172396
Dec 1, 2025
DOROTHY
5 out of 5 stars review

beautiful and easy

if a trash can could be beautiful, this one is... I especially like how easy it is to put the bag in. our last one was a pain. it came in a sturdy box, all assembled, I just had to remove all the protective stuff and put a bag in. totally recommend.

Helpful?4JTEQGMNTVTX13774172396
Apr 13, 2023
MIKE
1 out of 5 stars review

DO NOT PURCHASE!

DO NOT PURCHASE! PRODUCT IS DEFECTIVE! AND CUSTOMER SERVICE IS A WASTE OF TIME. FOOT LEVER NOT WORKING. CSR SUGGESTED TO BUY A NEW PART. BUT, WOULD NOT GUARANTEE THAT REPLACEMENT WOULD FIX PROBLEM AND WOULD NOT REFUND COST IF PROBLEM NOT FIXED.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We apologize for the inconvenience. Don't hesitate to contact us via email at help.tusa@tramontona.com for further assistance.

Jan 6, 2024
YaYa
1 out of 5 stars review

Rust and finger print can be seen

I brought this item back in Nov 2023 clean with stainless steel cleaner and pull trash out often but did not stop the rust and finger prints not worth the money.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Dec 2, 2025
Briana
2 out of 5 stars review

gets nasty due to poor design

I purchased the copper one. On the lid, the color has faded significantly. The thing I hate most is the way that trash and gunk collect on top under the lid. I had a friend with the same trash can and problem..it's gross.

Helpful?4JTEQGMNTVTX13774172396
Nov 29, 2025
Vmvm
2 out of 5 stars review

Good trash can but cheap step design

Very nice can but the step that opens the lid snapped. The step is made of plastic and snapped right in half. Need to replace can because of a little piece of plastic. Should be reinforced to handle the step being used constantly.

Review from tramontina.com
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Jan 19, 2022
sheel
2 out of 5 stars review

arrived damaged, bad customer service response

2 of the 3 of them arrived damaged, I emailed tramontina who didn't do anything, Sams club told me there aren't any in stock and offered me 10% back?!?!

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

Please contact us at help.tusa@tramontina.com Thanks!