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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars
4,321 ratings1,552 reviews
  1. 5 stars82% (3,525)
  2. 4 stars9% (402)
  3. 3 stars3% (139)
  4. 2 stars2% (105)
  5. 1 star3% (150)

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Showing 251-260 of 1,552 reviews
Jul 17, 2026
CATHYSUE
2 out of 5 stars review

it is definately not red more burnt orange doesnt match any of my kitchen red

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

Thank you for your feedback. We’re sorry to hear your order was never received. We understand how frustrating that must have been, and we appreciate you taking the time to share your experience with us.<br /><br />Please contact us at help.tusa&#64;tramontina.com so we can assist you further.

Jun 17, 2021
Tee
2 out of 5 stars review

Poor design

This trash can is fair but it's lacking durability on the foot portion to open the trash can. The first Tramontina trash can broke within 90 days and I received a replacment and this one lasted longer before it broke in the area of the foot portion to open the trash can. This trash can looks good but fair and lacking durability. Cheap parts

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We would love to hear more about your experience. Please contact us at help.tusa@tramontina.com so that we can properly handle your case. We sincerely appreciate your feedback and look forward to hearing from you! Tramontina Customer Service

Jan 21, 2024
LMPriem
1 out of 5 stars review

Now ordered 2, both arrived damaged.

I have now order 2 different cans in the charcoal color. Both showed up with deep scratches and blemishes on the lid. Too much hassle returning them and I'm out of patience hoping to get one that is jacked up when you can only order this color online. Over it.

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance. Thank you!

Oct 20, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Flimsy and not good quality. Easily dents.

Came to me dented twice!

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We apologize for the transportation problem. Please contact us at help@tramontina-usa.com so we can address the issue. Thank you

Oct 23, 2022
RollingNinja
3 out of 5 stars review

Broken Step to Open Lid

The outside is stainless steel and some parts are metal but the rest is plastic. The problem is that the step to open the lid broke in the middle where the pivot metal rod is. We have to open the trash manually by lifting the corner of the lid by hand. They need to put a metal rod cross the step plate and it might have last longer.

Helpful?4JTEQGMNTVTX13774172396
reply from Supplier Response

We apologize for the inconvenience. Please contact us via email for further assistance with your case. help.tusa&#64;tramontina.com

Aug 31, 2022
Alrg
3 out of 5 stars review

Nice but smelly

Trashcan itself is great. Had a touchless trash can that broke so replaced it with this one. Made spaghetti for dinner and threw away the leftover plain pasta noodles. Trashcan was practically empty aside from some wrappers and the noodles. No meat, veggies, etc. 6 hours later, the entire house smelled rotten from the trash. Absolutely rotten. And the trash can is inside the closed pantry but the whole house smelled from it. Never encountered this with any trashcan I’ve ever bought. Not sure if it’s because the lid closes so slowly or if it’s because the lid is not very tight. Bought some deodorizers and hoping that helps or might return. Can’t imagine throwing out the trash every time it barely has anything in it to avoid the horrible smells.

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Feb 18, 2023
Tanya
5 out of 5 stars review

Verified Purchase

Clean look, quiet open and close, bag stays put

Love it!

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Jan 23, 2024
John
4 out of 5 stars review

Verified Purchase

It's good quality however the black is VERY gloss.

Shiny

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Sep 10, 2021
Frequent Shopper
1 out of 5 stars review

Not Recommended

Had really high hopes for a nice can / given the $..:( Arrived dented. Set an empty new clean shoe box on top for a day, surprisingly it scratched up the top. Just ridiculous :( This product is far from quality as the reviews state and not worth the $. I ordered the blue. Extremly disappointing.

Helpful?4JTEQGMNTVTX13774172396
reply from Supplier Response

We apologize for the inconvenience. Could you please contact our customer service so that we can go over your case. <br />help.tusa&#64;tramontina.com

Jan 21, 2021
JoeH
2 out of 5 stars review

Lid lift failed after 3 yrs; otherwise well built

Except for one flaw, this is solid and well made. It still looks good after three years. However after three years the plastic rocker panel inside which lifts the lid when he pedal is pushed cracked. Although that rocker can be easily removed, it appears that parts are not available. The rocker apparently isn't designed to take the stress of months of use. Expect the pedal to eventually fail. Except for that one flaw the would deserve 5 stars. (PS: I did email customer service. No response yet.)

Helpful?4JTEQGMNTVTX13774172396
reply from Customer Support Team

We would love to hear more about your experience. We do have some parts available for replacement. Please contact us again at help@tramontina-usa.com if you have not yet heard back from us. We sincerely appreciate your feedback and look forward to hearing from you!