1. I can't believe the strap design made it through testing. It's like totally useless. 2. No lights across the upper lip (a very important area)3. And this is for all of these overpriced mask makers--Get serious and put the lights side by side, like double what you're doing and really get the job done in 10 min.

I was incredibly disappointed with this mask after having done a lot of research prior to my purchase. The strap is located too low and the mask just slides down. I tried to put a ponytail in my hair at the back of my head so the mask strap would stay in place, but then it just pulled down on my hair which was rather uncomfortable. I ended up just laying down and holding it on during the treatment which was also frustrating because if you hold it close to your chin, it comes away from other areas. Overall, for the price it could fit much better. I honestly don't know how the strap works for anyone without other things keeping it in place. I'll be looking into my return options.

I love this led face mask. I even talked my mom into buying one and she loves it just as much as I do. My husband also uses it and really likes it. One thing I don't like is I can't use it, without holding it on my face, with the velcro strap. I have to use a hair clip so it keeps the strap from falling. I hope they come up with a different solution for this. Not worth taking a star off though, because I'm really happy with it. Wish I did before/after pics to see the difference but I honestly notice how much my skin has improved every day. Glowy, reduced redness and really helps with calming and healing my cystic/hormonal acne. I would honestly buy again and again. So happy! Thanks to my husband for buying it for me for Christmas! (Opened the gift early so I've been using for almost 6 weeks now). If you're on the fence, this one is definitely worth the money!

I have used this device for a month now and quickly noticed change in skin. My skin tone is more even and even looks like it is firmer! The mask is so easy to use and so relaxing for the 10 minutes I wear it. I definitely recommend either to help with fine lines or for prevention!

I love that this mask sits close to my skin compared to the plastic LED masks, but I did have to exchange for a replacement after a few of the lights when out within the first 6 months of using it. I noticed that the more times you bend the mask around your face, the wires inside the mask keep to weaken. Overall I really like this mask and find it effective and easy to use, I'm glad they provide a warranty and could provide me with a replacement!

I certainly wish that I had taken before and after pictures as there is a clear improvement in my skin. My pores wrinkles, and dark spots... absolutely works. I’ve been using it for about six months, 10 minutes every day, not a big deal. I just put it into my daily routine on clean skin .

I’ve been using the mask for roughly 2 months 3x a week and my face is glowing. My skin seems to love the after effects. I haven’t seen my laugh lines lessen (which was my original concern) but I still love the mask and have seen a difference in my skin quality.

It is not easy to have the mask sit comfortably on the face with the strap. Tried it different ways with the strap. For such a costly item I’m so disappointed with the construction and comfort of the mask. I end up having to use it laying down on my back to have the mask just sit on my face.

Almost eight weeks in with 5-6 uses per week and no changes to note at this point. Researched the device well in advance and bought based on reviews. But further research looking at objective sources for these type devices overall has given me a different expectation. Most users will see little changes at all - modest or subtle changes only. Best use may be to have professional treatments. The device is easy to use as a plus but as far as results I will give it more time, but my hopes and expectations are greatly reduced. Bought to see improvements in forehead wrinkles, under eye area and chin area as major concerns and overall texture. - and if there are any changes they are very subtle at this point. Will update at 12 weeks if the prognosis has changed.

I have tried to use this device every night since I received it and although I have tried everything, I can not use it bc it won’t stay charged but with what I can use it for- I have seen no change. I would use it every night but I plug it in to charge it and it won’t stay charged. I have tried multiple outlets and chargers plugging it in all night and after a couple of minutes, it cuts off. This is a scam and quite an expensive one at that.