Hi, Darlene. We're disappointed to learn about your experience with our Finish Quantum Dishwashing Detergent Tablets. These capsules are wrapper-free and prevent re-deposits, remove tea and coffee stains, and offer rinse aid properties leaving your dishes spot-free. For best results, the optimal temperature for your dishwasher water should be between 125-140 F (52 -60 C). Position dishes and utensils with the heavily soiled side facing the source of the water spray. We hope this information helps! For further assistance please call 800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@rb.com, including the following case number, RB0001375207, and we would be more than happy to help. Sincerely, Your Finish Team