Thank you for taking the time to let us know about your experience with the product. We are happy to hear that you enjoy the product and to have you as a loyal consumer with our company.

It&#39;s very important to us that we provide trusted, quality products at a good value.<br /><br />As you may know, there has been a continual increase in commodity prices and the cost of raw materials across most industries. Wherever possible, we have tried to absorb and manage this cost, but in some instances we&#39;ve had to reflect it in our pricing to retailers.<br /><br />Cost adjustments can be made in several ways and it’s always a tough choice for us. In some cases, we’ve increased the price without any change to the volume or quantity of product. In other instances, we&#39;ve chosen to keep the price to retailers the same but reduce the amount of product in the package. Consumers have different preferences for how cost adjustments are reflected, and some have told us they prefer the volume/quantity reduction versus having to spend more during their shopping trips.<br /><br />It is important to note that the final shelf prices of all our products are set by the retailers and may differ from store to store, especially with a variety of promotions running at different times. We hope you&#39;ll agree that our products continue to deliver the performance you expect, and are still a good value.

Thank you for providing feedback on our Old Spice Swagger Body Wash with Cedarwood. We're sorry to hear that the product rinsed off your hand and down the drain. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and we are sharing your experience with our Quality Assurance Team. Please give us a call at (800) 925-0633 or email us through our Contact Us Page so we can assist you further.