Ordered these to be delivered for mother's day. They arrived and were only 15 roses, not 28 and all were wilted. Contacted customer service who demanded photos. I sent 2 photos, then they came back demanding 5 photos. Between emails and calls I finally had enough and told them it isn't worth the frustration they are putting me through. I told them I can't believe this is Sam's customer service and told them not to reply, after this didn't want to deal with this bad experience with Sam's anymore. Told them to keep my money after cheating me. Never ever will I ever order flowers from Sam's again!

The picture was very misleading. I purchased a bouquet for Mother's Day, and it was much smaller than what was shown in the picture. I was very disappointed. I even tried fluffing the flowers up to make the bouquet look bigger, but it still looked small. I would have been better off buying flowers at the store for a lot less money.

This was misleading, because it contains 28 stems….not all were roses. Most of the stems were greenery or random flowers. The burlap is packaging, and when I unpacked the box, there was a strong chemical smell. I LOVE the fresh flowers in the store at Sam's, and will only purchase those in the future.

Color of roses were not the same pink as in the images. Also, multiple petals were ripped, bruised or browning/dying. The bouquet did not look fresh and did not look like it was worth the $50 that I paid for.

I was quite disappointed with this bouquet purchase. The flowers didn't match the photos. Different color pink and didn't include some of the filler used in the photo. It has a bit of damage to the roses upon arrival. Within four days the flowers drooping. The stems were cut upon receipt and fresh water was added. We continues to trim and change out water, but The flowers looked worse by the day. I wouldn't reorder this again. I'd have been better off going to the grocery store and buying flowers.

If I could give it a negative number I would. Not only did they not come in the color I ordered. I ordered lavender and they came in a two tone pink….they came with two of the rose heads already popped off in the bottom of the box. By far the WORST flower order ever!!!

I ordered a Valentine's bouquet, but it looked nothing like the photo online. The flowers arrived in a very pale pink shade and several blooms were already wilted and close to dead. I was really disappointed with the quality, especially for such a special occasion.

My flowers were delivered in the wrong color. The picture clearly looks like bright pink roses and I got peach colored roses. When I emailed to complain they said that shades vary due to mother nature. Then why put a picture of pink roses if they are going to send whatever they feel like sending? I wont be ordering from Sams floral ever again. Im HIGHLY disappointed to say the least!

disappointed because on the picture to buy it shows 28 roses but when i contacted Sams about it they told me the 28 stems included the greenery. It will not be a full bouquet like the image and the one I received had no purple roses but I did recieve two dead small white roses so I think those were suppose to be the purpe roses.

Not particularly sure why these cost the price they do, other than greed. Expected fresh cut beautiful arrangement , but they already look old and stepped on. And they’ve been in the box so long they’re flat and meh looking. At this price, I should have went with the 50 roses from the other big box warehouse which arrive cold. My other gripe, ordered 3 arrangements for Valentine’s Day and only 2 came on the 14th. Embarrassing for me, and another reason to never use Sam’s club for flowers .