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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 171-180 of 416 reviews
Mar 17, 2019
PPH108
2 out of 5 stars review

Verified Purchase

Not the most comfortable mattress.

I don’t find this mattress comfortable at all. I have purchased a similar one in the past and I just think it’s a different quality. In addition, this mattress does not come with the box spring. The pictures give you the impression that it does but if you read more closely it does not. So please be aware of that.

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reply from BetterZZZZ

We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact our customer department immediately as we'd like to assist you in any way we can.Please contact us by submitting a ticket at support.zinus.com or call us at (800) 613-1225

Oct 1, 2020
GR
1 out of 5 stars review

De shaped

I purchased two full size mattress and were good so ordered a king sized which delivered in folded and cycled with Heavy plastic wrap and made all corners dumped and pressed looks not a normal and no use of this since all four corners are like 6-8 inches while mattress is of 12 inches so no one can sleep on very uneven mattress I am very disappointed

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with the Green Tea memory foam mattress. If you are still within your return time frame with Sam's Please reach out to their Customer Service team for further assistance at 1-888-746-7726. They would be happy to look into this matter further. Thank you.

Jan 8, 2022
sj
5 out of 5 stars review

I love it!

I had to replace my old mattress, because it was too soft and not supportive enough. I was nervous about purchasing this one, but I absolutely love it! It provides good support to my body while also molding to fit me, so it's super comfortable. Now I've been visiting family for the holidays and miss sleeping in my own bed! Highly recommend! I also appreciate the sense of humor included in the instructions. It's amazing the high quality found in a mattress that's wrapped up and delivered in a box.

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Sep 11, 2022
zinnus mattress
3 out of 5 stars review

hard mattress

We bought this to upgrade our queen mattress. Had a zinnus twin we bought roughly 5 years ago. Compared to that one this is like sleeping on the floor. Waited 24 hrs and it expanded to pretty much 12 inches. Didnt notice a smell at all and we like that you cant Feel partner moving but for side sleepers it WILL hurt your shoulars.

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Oct 13, 2018
Zack
1 out of 5 stars review

Not worth it

Received this memory foam mattress, opened it and let it sit for 48 hours as instructed. Was supposed to be a 12” mattress but only expanded to 10”. Doesn’t feel like memory foam at all. The cover was baggy as if it was missing a layer of foam. Unzipped the cover and measured the foam. What was supposed to be two separate 3.5” layers of high-density base foam is actually two 2.5” layers of egg-crate style regular foam. What was supposedly “memory foam” is low density foam. Shipped the first one back and waiting on a replacement. Maybe I got a bad one???

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Nov 9, 2021
RAM
2 out of 5 stars review

Iffy

Queen Size purchased. Received box on Friday, opened it on Saturday and still on Monday it has yet to decompress. The corners are the worst part. Wish these reviews recently would of been posted before I purchased. I have the mattress in a basement bedroom all set up on the bed for guest to enjoy this holiday season. How am I supposed to make sure this decompresses for our guests to enjoy and not have to deal with returning as I don’t have a car to transport it?

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reply from Zinus

Hello, We are very sorry that this mattress didn't fully expand. Since this mattress has been out of the packaging for more than 48-hours and it hasn't finished expanding, it is possible that you received a rare defective unit. Please know that we will make this situation right for you. Please reach out to Sam's Club Customer Service team and they will gladly assist with a replacement of the same item or refund instructions if needed. They can be reached at 1 (888) 746-7726, Thank you.

Jun 8, 2022
bad back
3 out of 5 stars review

good for a memory foam trial

I loved it at first so if your new to memory foam and want to try it but don't want to waist money on the experiance it's fine but it's not a long lasting investment. After 3 years it started breaking down and we are ready for a new better built one.

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Feb 14, 2021
Kayla
1 out of 5 stars review

do not waste your money

We bought this mattress in 2019 it never got to the full 12 inches. A year later the middle is sagging and two inches lower then the outer parts of the mattress. Tried to warranty it out with the company since it has a 10 year warranty where I was informed they do not have any in stock and do not know when they will to replace it. The agent told me to reach out to Sam’s who is also out of stock they wanted to pick the mattress up leaving us without a mattress before a refund would be issued. Which I understand but very inconvenient especially if you don’t have the money sitting around to go buy a new one.

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Feb 13, 2022
Jaguilar
5 out of 5 stars review

Verified Purchase

Mattresses

My kids loved them very much.

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Mar 5, 2022
Rod
5 out of 5 stars review

Verified Purchase

Very comfortable

The Foam mattress forms to your body. Very sturdy, light, and easy to place on the bed.

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