We are happy to hear you've been impressed with the powerful performance of your 4200 PSI pressure washer & you've found it to be easy to operate. Feel free to show off your work any time by tagging #simpsonclean on social media with photos of your results & we would love to see the projects you're knocking out. Enjoy your machine & thanks for the positive feedback, Kevin S MD!

Hello, Dscott. This doesn't sound normal at all, & we're sorry to hear about the pump issues you describe. Yes, at your earliest convenience, please reach out to our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com! We hope to learn all we can to determine how to get you up and running at full power as quickly as possible. We appreciate you taking the time to share your experience & look forward to hearing from you soon!