Customer reviews for Worx 10" Electric Corded Pole Saw

Customer reviews for Worx 10" Electric Corded Pole Saw - 8 Amp for

Worx 10" Electric Corded Pole Saw - 8 Amp

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4.5 out of 5 stars

stars336 ratings296 reviews

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Showing 261-270 of 296 reviews

Apr 5, 2021

Michelle

1 out of 5 stars review

Nothing but a headache!

The chain will not stay on! Waste of my time and money, I will be returning for a refund. I would give zero stars if I could.

Helpful?

reply from Worx Expert

Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!

Aug 15, 2018

WalmartCustomer

5 out of 5 stars review

Great at trimming trees. A bit heavy but works great. Would recommend it to everyone who's looking to trim trees for themselves.Quick and easy.

Review from walmart.com

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Jun 23, 2020

Randy

4 out of 5 stars review

Not for the Weak

Two uses and all is well. When fully extended seems a little flimsy as the 8 amp chainsaw has some weight to it.

Review from walmart.com

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Jun 29, 2019

william ga

4 out of 5 stars review

it helps out ALOT !

great tool for around the yard. It works great by its self as a small chainsaw . But keep in mind as a pole saw it is a little on the heavy side.

Review from worx.com

Helpful?

reply from customer experience

Thank you for sharing your experience and review! That is awesome ! We are thrilled to hear you are enjoying the WORX Chainsaw ! Thank you for choosing WORX you are greatly appreciated !

Mar 1, 2022

Springerick

2 out of 5 stars review

Hard to find repair parts

Trying to find a Drive gear Sprocket to repair my saw But the part is discontinued. So all I have now is a piece of junk

Review from worx.com

Helpful?

reply from Customer Experience

Hello Valued Customer. Thank you for bringing this to our attention. I have emailed you offline regarding this matter for the replacement part. I will be more than happy to provide you with a solution.

Jun 4, 2020

Cliffer

5 out of 5 stars review

Love the saw!

I love this pole saw! Unfortunately, I dropped it off my roof and bent the extension pole. Is it possible to order a new pole?

Review from worx.com

Helpful?

reply from Customer Experience

Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Pole Saw! The pole isn't available on the website. Please contact our Solution Center at 866-354-9679 for assistance.Thank you for choosing WORX. You are greatly appreciated!

Jun 14, 2021

Jacksdad

5 out of 5 stars review

Polesaw wonder

Bought year or so ago Pandemic closed work .so I bought this wonderful tool for side work. Soooo happy such ease to use

Review from worx.com

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Apr 7, 2020

RJT80

4 out of 5 stars review

Help

It has been a good saw but misplaced the manual & having an issue right now. Unable to find manual online ??? Trued calling but 30-45 min wait time

Review from worx.com

Helpful?

reply from Customer Experience

Thank you for sharing your experience with us. Should you ever need to call us back during our busy season, go ahead and select the callback option. It is offered up every couple of minutes and is really a great time saver for you while we hold your spot in line. Just follow the prompts to let us know which phone number you’d like us to use while calling you back! I am more than happy to get this manual over to you. Be on the lookout for an email soon! Thank you for choosing WORX!

Mar 14, 2020

big al perf

4 out of 5 stars review

Went to register warranty cant find serial no.on product please help locate so can fill out Looks like great product

Review from worx.com

Helpful?

reply from Customer Experience

Hiya Al! Thank you for your review! The serial number can be found near the motor housing area of the chainsaw. Here you will find a black label that says WORX. The serial number will be located in a white rectangular box and will begin with the number 2. Please feel free to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you in registering your chainsaw! Thank you for choosing WORX!

Nov 2, 2023

Rich

1 out of 5 stars review

worst quality I've ever seen in a saw

less than 30 min. total time on the saw cutting 2" low limbs , motor started smoking so i quit using.

Review from walmart.com

Helpful?

reply from Worx Product Expert

Hello Richard. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the Worx WG309 10 - 8 Amp 2-in-1 Chainsaw & Pole Saw with 10' Reach, Tool-Free Chain-Tensioning did not meet your expectations. Should you need further assistance please contact our Solution Center Team and we'd be happy to assist you. We are available Monday-Friday 9am-5:30pm EST. Thank you for choosing Worx tools. -Shelby L.