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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 951-960 of 1,456 reviews
Mar 5, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Expert craftsmanship

Firm but correct support. I appreciate that there are handles on each side of the mattress. The topper couldn't be any more luxurious, true bliss.

Review from DreamCloud Sleep
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May 4, 2021
Reviewer name: Anna C.
1 out of 5 stars
1 out of 5 stars review

I have to get the mattress to review it.

You push for orders, yet you can't deliver. When you can't deliver, you finance company still demands payment. You both suck.

Review from DreamCloud Sleep
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Nov 22, 2019
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Adirondack Park

Takes some getting used to. Not as firm around the edges as I thought but a very very good mattress. Was hoping it would be firmer.

Review from DreamCloud Sleep
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May 26, 2021
Reviewer name: Oluwaseun O.
1 out of 5 stars
1 out of 5 stars review

Not too impressed

This company is very good. But... am not impressed with the mattress , for the price. Maybe I need to give it a little more time.

Review from DreamCloud Sleep
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Oct 15, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Not comfortable

The mattress got very hard within a month and the pillow never took form they remain lumpy This is not what I expected.

Review from DreamCloud Sleep
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reply from Supplier Response

Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.

Jul 14, 2019
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Still checking it out

Had to give it time to correct the last mattress but so far I really like it but I will need a little more time to know for sure.

Review from DreamCloud Sleep
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May 23, 2019
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Not happy

I’m going to have you pick up the mattress and take it back. My back hurts every morning I believe the mattress is to soft for my liking.

Review from DreamCloud Sleep
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May 1, 2021
Reviewer name: McCoy K.
1 out of 5 stars
1 out of 5 stars review

Had to cancel order. waited 2 months

waited 2 months, still not in warehouse and NO COMMUNICATION from dream cloud. Purchased a mattress from their competitors poor business practice

Review from DreamCloud Sleep
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May 12, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Slept through the night in complete comfort. The best mattress ever. The name "Dream Cloud" is very befitting

Slept through the night in complete comfort. The best mattress ever. The name "Dream Cloud" is very befitting

Review from DreamCloud Sleep
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Jul 16, 2018
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

STILL TRYING IT OUT

Softer than anticipated, so we are still trying it out. Wife sleeps on her back, and not getting enough back suppert.

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13756504570