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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)
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Showing 511-520 of 1,455 reviews
Apr 14, 2021
Mike T.
5 out of 5 stars review

Amazing bed

The Dreamcloud Premier bed is top notch. I sleep on my back and stomach throughout the night and my wife sleeps on her side. I can not get over how comfortable the bed is. Without a doubt this is the most comfortable bed we have ever owned. I highly recommend this bed.

Review from DreamCloud Sleep
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Sep 22, 2020
Anonymous
5 out of 5 stars review

Over Two Years and Still in Love

I have owned several of the high end mattresses over the years (Sealy, Tempur-Pedic, Mlily) and with each one I still experienced back pain and fatigue. After several years in the military, I had more aches and pains in my back and legs than I could count. This bed relieves the pressure almost immediately. Even after two years the mattress has maintained it's integrity and comfort. I highly recommend this bed if you have back issues, are a hot sleeper, or are a crusty ole Vet like myself.

Review from DreamCloud Sleep
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reply from Supplier Response

Hi Ben! Thank you for your service and for your review. We truly appreciate the feedback. We're so glad that you are getting the quality rest that you so deserve. Thank you for recommending DreamCloud.

Mar 18, 2021
Lessly
1 out of 5 stars review

Poor quality - don’t waste your money

We haven’t even had this bed frame with the headboard for 6 months and it’s already causing problems. The bar in the middle that supports the bed vertically is constantly moving, making the middle of the mattress sink, and the bed shift side to side. I weight 100 lbs and my husband weighs 150 lbs. We have a king sized bed and of course the frame to match. We'll be laying down and make a quick shift to the right or left and the three stands on holding the verticle bar up, fall over. We’ve tried tightening the screws and it still happens. The frame looks nice but the quality is CHEAP. Seriously don’t waste your money.

Review from DreamCloud Sleep
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Sep 17, 2018
Anonymous
5 out of 5 stars review

Looking forward to great sleep!

We just received our Dreamcloud mattress and can't wait to sleep on it! The ordering, delivery & set-up were seamless. We are going to follow the recommended guideline on giving the mattress a full 24 hours to breathe before sleeping on it, but can't wait to try it out!

Review from DreamCloud Sleep
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Mar 7, 2019
Anonymous
4 out of 5 stars review

So far, so okay

Our previous mattress was truly awful so anything was an improvement. Unfortunately the DreamCloud wasn’t as seem less as I anticipated. The email confirmation said our mattress would be shipped in 3 business days, I called after 4 business days and was told it had shipped and I’d be getting an email confirmation shortly. Another two days later I called again and was told that my mattress still hadn’t shipped. I was given incorrect information from the previous rep. I was given a small credit and a free mattress pad as a consolation. The day my mattress arrived to my area the delivery company called and scheduled delivery for the next day. The gentlemen were nice enough, although they barely spoke English and initially did not want to take my old mattress. I explained it was part of the white glove service and the reluctantly complied. We’ve had the mattress one week, the first few nights of sleep were great. The last few nights I find myself taking more time to get comfortable and falling asleep. As well as waking up not feeling 100% rested. I know I have to give it at least 30 days so I’m hoping it gets better. My biggest issue would have to be the smell. It’s glossed over in the FAQs and reviews but this bed stinks. It’s been one week and I can still smell it across the house. At least an hour before bed I light a candle so that by the time I’m lying down it isn’t too strong. It’s definitely lessened over the week but it’s still there. I’m hoping it’s gone soon. I am hopeful!

Review from DreamCloud Sleep
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Aug 16, 2019
Anonymous
4 out of 5 stars review

Love it.

So far I’m very impressed. I really think I sleep cooler, and the mattress is the perfect firmness for me. I would describe the firmness as slightly over to the former side. There was a little bit of a plastic smell at first but after a few days was completely gone. My only warning is this mattress is heavy! Just something to keep in mind. I was shocked but I’m pretty sure that heavy structure help in the comfort department. I was very nervous about buying a bed online but I’m very happy with my choice. I’ve recommended it everyone. Great bed

Review from DreamCloud Sleep
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Mar 26, 2021
M. C.
3 out of 5 stars review

Not impressed, only lasted 5 months before visable indentation and became uncomfortable

The first one we got was great for about a year and a half, then they replaced it, this second version we have had only for 5 months and it has very uncomfortable indentations. I am seriously disappointed in the quality. If the second one had lasted at least as long as the first I would have felt like I got my money's worth, but as is, just get a Temperpedic, we had one of those that lasted over 7 years. Much more worth the price.

Review from DreamCloud Sleep
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Feb 21, 2021
Steven K.
4 out of 5 stars review

Great Mattress

Really good Matress but not 100% convinced it’s the best for us yet. We love the comfort but still not sleeping through the night. We may still be adjusting from our all foam mattress. We will give it another 3 months to see if it is as comfortable as needed.

Review from DreamCloud Sleep
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Oct 18, 2019
Anonymous
1 out of 5 stars review

Purchase this mattress because of

Purchase this mattress because of the 365 sleep guarantee. I have had it about 2 months and it makes my back hurt. I reached out to Dream Cloud to return it and the requested some information. I sent them the information and haven’t heard from them since!

Review from DreamCloud Sleep
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May 28, 2021
David S.
2 out of 5 stars review

Eh

I can say its better than what we had. The plus is its for side sleepers. The minus is it doesn't help my back at all. It's ok for a guest room where you don't sleep on it all the time. That's where it's going. Out of the master bedroom because it doesn't cut it. Keep looking.

Review from DreamCloud Sleep
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