I'm going to give it a few weeks, but as of right now I am extremely disappointed in how the bed sleeps. I am 6' 300 wife is 5'2 145. It sleeps hard for us both. I am a combination sleeper. She sleeps on her back. I don't have a lot of confidence that it will ever going to soften up to our liking, but we will give it some time.

Previously reported desire to return due to sinking feeling on Memory Foam; wife not liking the mattress as we had a pillow top, and cervical fusion issues. Was instructed to perform measurement tests and return photos. Got called out of town on work issues and family member dying. In the meantime, as I was looking for mattress tags I went ahead and rotated mattress around to that end at the head board and both wife and I slept better. But still waking up with back pain and "hollowing out" section where I am laying. Am scheduled to start Pain Mgmt. Therapy in 2 days, however, from reading original sales advertisement did not think that it was going to be this difficult to return the mattress. My next call will be to American Express to discuss warranty issues on their purchases.

Delivery a tad delayed due to high order volume, but arrived well packaged and in good shape. Warning: it’s heavy! Wish bed fit into platform bed frame better. It’s a bit muffin-top-like so can’t tuck fitted sheet edges in neatly. Warning: it’s heavy and putting bottom fitted sheet on corners requires lifting and you may need help if elderly or not strong! The bed is worth every penny so far. Excellent quality and materials; frame was easy to put together and looks nice. So far several weeks in this beats our old Sleep Number by a mile! My husband’s sore shoulder/arm issues are gone. Soft feel but firm support. Highly recommend!

We’ve purchased the highest Beauty Rest only to have it sink over 5” in less than 2 years. Then tried Serta and couldn’t get comfortable. After a lot of research on top rated beds, we took the plunge and decided to try Dreamcloud and we have slept the best we have ever slept!!! From the first moment we sat it it it literally felt like sitting on a cloud. The first night was amazing and we woke up without back pain, without hip pain, and shoulder pain. We couldn’t be more pleased!!!

I was excited about this mattress and talked my Mom into getting it back in November. I went to order one for me and they were sold out.... For months!! I checked the website 3 times a day until February. It was DEFINITELY worth the wait!! I just want to stay in bed.

The bed and frame arrived as promised - the delivery guys did a great job of assembling the bed and disposing of our old bed. There was no communication from Dreamcloud after I ordered the bed until it was shipped. But the bed is great, high-quality, and I sleep well on it.

I love the construction of this mattress but unfortunately I have to return it only because it’s medium firm and because of my medical conditions I need a plush mattress which they don’t have but took a chance. It’s not for me but I truly recommend this mattress. As I stated very well made and sturdy. In stores this would cost twice as much.

This was my first internet mattress purchase. I was willing to take the risk because of the 365 day trial period. The delivery was straightforward and installation could not have been easier. The first 6 months were great -- nice, firm mattress. After that I started noticing a distinct sagging in my spot. I figured it was conforming to my size/shape. After another month or two, I am not a happy sleeper. I wake up with back pain, which is getting worse. My spot has become too soft and saggy. I have requested a return as I am still within my 365 days trial period. Eager to see if the return is as convenient as their website says it is.

This is the most plush and comfortable mattress we've ever tried. After reading many reviews prior to purchasing and hearing it was "firm" (that's what I wanted), I was concerned when we first slept on this mattress that it was too soft. Many reviewers were told the mattress would soften a bit over time - I hope not! Sinking into the mattress feels like a "divot", but there isn't one. As soon as you change position you're ensconced in your new favorite place. We're a month in and so far we love it. Sorry Sleep Number, we're DreamCloud customers now!

I thoroughly researched a few brands (Casper, Purple and Leesa) before settling on Dreamcloud. It was the perfect choice. It arrived as scheduled in a bag. My husband and I were able to carry it upstairs, no problem. The mattress was easy to unpack and in a day or two, it had expanded to full size. It’s SO comfortable. I did notice the odor they mentioned seemed to stick around a little longer but it dissipated within a week. I paired this mattress with the Dreamstories comforter and it’s like heaven...so much so that I find myself napping and sleeping in the guest bedroom. I highly recommend this brand. It doesn’t disappoint.