Was awesome when it worked but the arcade stopped working for the 32 days I had it. It's almost impossible to reach anyone from Atgames and the Atgames warranty is only 30 days and you are out of luck if you bought somewhere else. I'm glad Sam's was able to take it back and provide me a full refund.

Will not connect wirelessly or hard wired. It’s not my modem. I’ve emailed the company several times, but they’re really slow in responding and blame everything else except the defective device. I wouldn’t recommend buying this until they resolve the issue of sending out defective machines. I will say if you’re not going to connect to the internet ,the loaded games that they have on there are decent quality.but mine and I haven’t gotten full use of it.

I am writing this review for anyone who has this problem. We couldn’t get internet for 3 days. Only freezing when we tried to connect. I spent 8 hours today making myself an arcade expert. Use Ethernet to do the initial firmware updated 4/15/21. WiFi will be weak until the new firmware is on it. Idk why it just is. I had to get reset instructions from YouTube, connect to Ethernet, update and now it’s fine. WiFi is strong we have all the downloaded games we wanted. Machine is back to the game room with good wifi strength. Don’t return to store. Ask the YouTube lol We love this Arcade machine. Atgames customer service is terrible. COOLTOY on YouTube has all the answers.

Great value for the level of quality. Good assortment of games including Missle Command, Temptest, and Tron( though without a joystick control trons a little harder to play). The trackball is slightly smaller than the true arcade size machine which sometimes impedes play if you have large hands. The controls are a little cramped but for the casual user this should'nt be a concern. There are options to download more games. As a kid from the 80's I can tell you this thing rocks! I

I've owned this thing for nearly a year. I was lucky that I got one that worked, first and foremost. A lot of these arrive damaged, improperly manufactured, or missing parts entirely. They're really cheap, the firmware is not so great (it's really buggy and it never stays connected), and the company that makes them is really bad at support. I've been able to play the built-in games, but that's about it. This thing barely works and after talking to other owners in online forums I do not understand why there are so many positive reviews for it. I've talked to countless people who have also been ignored by their support team. You're pretty much on your own as soon as you buy it so be careful. You've been warned.

I purchase in Nov 2020 and had not assemble it right away. I was doing some remodeling and it was not until January I was able to assemble Atgames Ultimate Legend and it was pretty easy to assemble. It is very stable and it does not fill that it will fall over they do provide straps to secure to wall for added safety. It was not damaged during shipping and it work perfectly. It can be connected wifi or ethernet cable. I choose wifi and games work perfectly no lag. I added 1500 games to it with a usb. The art work on the sides are much to be desire need better art and not paper one that they provided for the sides.

Bring own games doesnt work great with latest updates, costs $100 and woks crappier that ever before. Ordered the Activision games they load yet don't work. Atgames doesnt answer calls or emails. Steam games doesnt connect. Zero support. Order Arcade 1Up instead. This is a heaping piece of trash.

I bought the Legends Ultimate cabinet and owned it for approximately 35 days before it went totally haywire and became unusable. And what I mean by unusable is the system would intermittently freeze, the controls became unresponsive, games would think that buttons and directions are randomly being pressed when nothing was being touched...etc...I did a factory reset, firmware update, power cycled repeated times, signed out and back into wifi with absolutely zero luck. Thankfully Sam's Club approved my return and is issuing a full refund however packing this beast back up for shipping is a totally different nightmare in itself. I should also note that prior to the software crash with the system the plastic shield over the screen started to come off with the glue failing along the bottom corners and in the center. Overall just extremely poor quality for a product which costs $500+ dollars. My advice is to stick with the newer gen Arcade1Up cabinets or if you are feeling adventurous build yourself a home arcade cabinet.

We got this arcade on Christmas. Assembly was easy and we enjoyed playing it for a few hours. Navigating between game pages was smooth. Directions for each game were pretty clear. Some of the game controls were wrong- for example, when playing 2 player on Centipede, the controls were fine for player 1, but joystick controls were reversed and the A didn’t “shoot” on the 2nd players side. At this point I’d give it 4 or 4.5 stars… However, when we went to play on day 2, the screen would not turn on. The cabinet lights worked, but the screen stayed dark and there was no sound. We took the cabinet apart and checked the connections, did a little research and found this to be a common problem. I reached out to AT games Facebook and email, but frustratingly there is no customer service number. We discovered the AT games “warranty” (if you want to call it that) is only 30 days. We decided to return the arcade to Sam’s (who’s 90 day return policy is better than AT’s warranty!) My husband and I were excited to relive our childhood and would have just exchanged the arcade with the hope we got a faulty control board/screen and replacement would have solved our issues. But the life of the screen, the abysmal warranty, lack of immediate customer service support, and the fact that the arcade is now out of stock culminated in a return and disappointing Christmas.

Purchase late 2021. Very low use in my man-cave - no abuse at all. A couple months back I had screen flashing, then the controls started becoming unresponsive a couple minutes after power on. I finally got it to run diagnostics and it shows the MCU (mainboard) and BT (bluetooth) are no good. I verified all connections were reseated and the power supply is putting out correct power level.