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Customer reviews for AtGames Legends Ultimate Home Arcade with Special Bonus for
AtGames Legends Ultimate Home Arcade with Special Bonus

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Showing 151-160 of 458 reviews
Jul 31, 2021
Laura
5 out of 5 stars review

Verified Purchase

Take me back to my childhood!

Tons of games, decent quality screen, responsive controls and a classic design. This is exactly what we wanted for our game room! Not only do the kids love it, but us children of the 80s are thrilled to relive our younger years.

Helpful?6HZHUCRS9MRR13752602086
Feb 2, 2026
DK
2 out of 5 stars review

Buyer beware. Poor support.

This is fun when it works. Lots of great retro games. Tried to spend money on the ArcadeNet subscription and it doesn't work as advertised. Support is very slow to almost unresponsive plus they constantly close your tickets without warning. Really wish I could give it 5 stars, but it's too frustrating.

Helpful?6HZHUCRS9MRR13752602086
Aug 7, 2020
rutabagaman
5 out of 5 stars review

Runs great; lots of utility

I'm pretty happy with mine. Plays Tempest like a dream. It's really easy to customize per-game settings(like trackball sensitivity) which is a big plus. Runs arcade ROMs from a USB flash drive. You can even stream your gameplay to Twitch on this thing!

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

Glad you're enjoying it. Thank you for the review.

Nov 8, 2020
Larkin
1 out of 5 stars review

Received with broken cabinet

Bought this last month as early Christmas present for my kids. Was going to wait to open it but figured I better open it to make sure not broken as I had read reviews where that is common. Well those reviews are correct, the upper cabinet is broken. And now that I check if available so I can exchange I find they went on sale this month and now out of stock.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

Sorry to hear you had shipping issues. Please contact support@atgames.net for support.

Sep 18, 2020
could be
1 out of 5 stars review

Monitor is not working

I finally got one from SAMS. It came with no damage on the outside of the box. I un-packaged it and found no damage, so I put it together. After a couple of hours I had it put together. I powered it up. The lights came on but no monitor. I took it apart and rechecked all the connections and still no monitor. What a bummer. Back to SAMS I go.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

Sorry to hear you had an issue. In the future, please contact support@atgames.net for assistance. Thank you.

Jan 25, 2025
Luvcal
2 out of 5 stars review

Arrived with errors

I bought this over a month ago and when I set it up, the WiFi gave a MAC address error that made no sense for a new machine. So, to even play the thing, I had to skip all the setup and play the installed games offline, which is the only reason I’m giving it more than one star, because the games are fun and the controls feel good. Naturally,I contacted support right away and uploaded screenshots, etc. After waiting nearly a month for a reply, they said they’ve been overwhelmed and didn’t get a chance to even download my files from the WeTransfer service, so I had to do it again. After uploading again, I waited another week for a response which was to do a factory reset, which I promptly did. This time, it got past the WiFi issue but as I continued setup, the login/registration site is fundamentally broken on all devices and all browsers that I tried. If you login with a user id & password from a previous registration, it tells you the password is wrong. When I clicked “forgot password” and entered my email, I got a screen that said “something went wrong”. I then attempted to create a new account with a different email, and the “register” button did not work at all. Note, I tried this on my PC, android phone, and iPad with all available browsers on each and got the same behavior so it is their site that is hosed. So, even though I got past the initial error, more stuff is broken and I still have a $600 brick, essentially. And my 2-month ArcadeNet trial is already one month used. I had high hopes for this machine, and still do, but would not recommend this until they get their setup process fixed end-to-end.

Helpful?6HZHUCRS9MRR13752602086
Dec 11, 2020
RomanLA
5 out of 5 stars review

Best Purchase Ever!

I absolutely love it! It includes a lot of great games and it's easy to add others via a flash drive. It's like a time machine that transports me back to the arcades of the 80's and a blast to play with the whole family. It was hands-down the best experience I've ever had assembling something. It was extremely well packaged. The hardware came in a plastic box and each compartment had the part number imprinted on the lid. They also included one extra for every single piece of hardware. It's such a simple thing to do, but you just don't see companies doing it. I was able to quickly and easily assemble it by myself in under an hour. When I was researching it, I saw people mention little issues like the screen covering the USB and HDMI ports. That was not the case with mine. I suspect the company is actively monitoring and addressing issues. Speaking of which, I've already seen multiple firmware updates in the short time I've owned it.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

Thanks for the feedback. Enjoy!

Oct 13, 2020
Shindo
1 out of 5 stars review

Don't buy!!!

Was awesome when it worked but the arcade stopped working for the 32 days I had it. It's almost impossible to reach anyone from Atgames and the Atgames warranty is only 30 days and you are out of luck if you bought somewhere else. I'm glad Sam's was able to take it back and provide me a full refund.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

Thanks for the feedback. In the future, please note that if you contact support@atgames.net, support will be back in touch to help.

Jun 17, 2020
Brian
1 out of 5 stars review

Damaged upon delivery

I was very excited to receive this back in May. I noticed when I finally opened it a couple of the particle board pieces were damaged. The marquee was cracked. The screw holes where you connect the control deck and the top with monitor did not align. Overall I kept it for a month because I figured the manufacturer could fix these issues. Constant firmware updates which is great and I got to play some classic games. That being said after updating to the latest firmware and playing a handful of times the screen went black. I did all the troubleshooting steps AtGames support recommended. They cannot send replacement parts at this time because of restrictions in the state. I returned to Sam’s Club and will wait for this to get back in stock. I still recommend it but I think quality and control for the unit I received was not done.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

We are sorry for the issues you had with your particular unit. A small number of units have been damaged in transit. We continue to take steps to further harden the packaging against shipping damage. Thank you for the feedback.

Jan 13, 2023
Chea
5 out of 5 stars review

Verified Purchase

Perfect for your home arcade

My girlfriend bought me this awesome multi arcade for Christmas and I absolutely love it! Definitely a step up from Arcade1up, which I love those as well but just a better build quality and easy to add games. Also as with the Pinball, Sam's is a great place to purchase through. Fast shipping and the best customer service I've experienced.

Helpful?6HZHUCRS9MRR13752602086