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Customer reviews for TP-Link KC120 Kasa Cam 1080p WiFi Indoor Security Camera 2-Pack for
TP-Link KC120 Kasa Cam 1080p WiFi Indoor Security Camera 2-Pack
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4.3 out of 5 stars
stars
53 ratings24 reviews
  1. 5 stars64% (34)
  2. 4 stars21% (11)
  3. 3 stars6% (3)
  4. 2 stars2% (1)
  5. 1 star8% (4)
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Showing 1-10 of 24 reviews
Jun 23, 2021
Sunny 101
5 out of 5 stars review

Verified Purchase

Camera crazy

These cameras are great. We live on a farm and have problems with predators attacking our livestock. When there's movement, it sends an alert or you can turn that feature off. The best part is that mu husband doesn't sit and watch old movies that he knows word for word. He's found a new passion, checking the eight cameras.

Helpful?28RAIIL40Z7N13748410038
Aug 14, 2021
MiMi08
5 out of 5 stars review

Verified Purchase

Great cameras at a great price

These cameras are super simple to set up and use. They really are plug and view. You download an app that walks you through the setup process and that's it, you're ready to go. The resolution is great even in low lighting situations. I love the zoom and playback features. Great value for the money.

Helpful?28RAIIL40Z7N13748410038
Jan 2, 2021
Coqui
4 out of 5 stars review

Verified Purchase

Quick + good video, but free cloud storage expires

Video quality is pretty good, and has nice features, you can select exactly the motion areas and that works pretty well. I do not get many false alarms. Response is quick too. The only con I can see is that the advertised free cloud storage expires, and that is not very clearly disclosed. I may return for something that has free cloud storage for life.

Helpful?28RAIIL40Z7N13748410038
Feb 4, 2021
David
4 out of 5 stars review

Verified Purchase

Completely satisfied

These are very serious about what they do, you are able to activate and deactivate them free very far distances. I was over 600 miles away and was able to watch everything and hear from my cellphone.

Helpful?28RAIIL40Z7N13748410038
Mar 29, 2021
pickyshoppermb
4 out of 5 stars review

Verified Purchase

Looses wifi connection

Work as intended but tends to disconnect from wifi and it's not 35 feet from it. I have to take it closer to get it connected and then take it to location that I want monitored. That's a pain and if I'm not home, well it's just dead until I get home.

Helpful?28RAIIL40Z7N13748410038
Aug 12, 2021
Steve
4 out of 5 stars review

Verified Purchase

Great little cameras and a good bang for the buck

Very simple and easy to use. If you want to be alerted by near camera motion, don't put them in high traffic areas. You will quickly use of all of the storage on your phone. Leave the alerts off until you plan to leave the area.

Helpful?28RAIIL40Z7N13748410038
Mar 29, 2021
SpecialK911
2 out of 5 stars review

Verified Purchase

Try a different brand.

Won't work with my android away from home. I can see but she can't hear me.

Helpful?28RAIIL40Z7N13748410038
reply from Supplier Response

Hi, thank you for your review. Please ensure you are pressing and holding the push-to-talk button in the Kasa app while speaking in order to continuously speak through the Kasa camera. Our support team is always happy to answer any questions you might have about our products. Please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly. Thank you.

Aug 15, 2021
johnb1
1 out of 5 stars review

Verified Purchase

Short on technical support

Nice and solid construction, but after 2 weeks I still can't get them to set up and activate. There is no phone number to call for technical assistance, so these cameras might be going back to Sam's club for a refund.

Helpful?28RAIIL40Z7N13748410038
reply from Supplier Response

Hi,<br /><br />Thank you for your review. Our smart plugs, bulbs, cameras and switches are designed for quick and easy setup using the Kasa app. If you&#39;re having difficulty connecting them to your network during setup, please ensure your router&#39;s 2.4GHz WiFi signal is sufficiently strong at the smart device&#39;s location. <br /><br />Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.<br /><br />If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we&#39;ll gladly have a Support Agent follow up with you directly.<br /><br />Thank you,<br />TP-Link Support

Mar 27, 2021
deangel10
1 out of 5 stars review

Verified Purchase

not consistent

i cant get these cameras to work right. I had someone in my house walking around and it picked up absolutely nothing. My wifi is fast here and still both cameras lose connection. I even had one right beside the modem.

Helpful?28RAIIL40Z7N13748410038
reply from Supplier Response

Hi,<br /><br />Thank you for your review. In your case we first recommend ensuring your Kasa app and device firmware are both fully up to date. You can also adjust the activity zones and detection sensitivity within the device settings in your Kasa app.<br /><br />If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we&#39;ll gladly have a Support Agent follow up with you directly.<br /><br />Thank you,<br />TP-Link Support

Aug 31, 2024
Sharon
1 out of 5 stars review

Verified Purchase

What, no storage???

It only has 2 days of free storage. Then you have to pay for a lan to keep recordings. Useless, i returned it.

Helpful?28RAIIL40Z7N13748410038
reply from TPLinkSupport

Hi,Thank you for your review. The KC120 is designed and advertised as a Cloud Storage camera. It includes 2-days of free cloud storage. If additional storage is desired, please consider our Kasa Care cloud storage service.Alternatively, if you would prefer locally restored footage, we offer various cameras that support recording locally to Micro SD cardsOur support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly. Thank you,TP-Link Support