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Customer reviews for Samsung 7.5 cu. ft. Gas Front Load Dryer with Sensor Dry for
Samsung 7.5 cu. ft. Gas Front Load Dryer with Sensor Dry
4.5 out of 5 stars
stars
460 ratings455 reviews
  1. 5 stars79% (362)
  2. 4 stars10% (48)
  3. 3 stars3% (12)
  4. 2 stars2% (8)
  5. 1 star7% (30)

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Showing 171-180 of 455 reviews
Jul 25, 2024
Reviewer name: Bad product2
1 out of 5 stars
1 out of 5 stars review

Bad

[This review was collected as part of a promotion.] I bought a dryer and Is not working very good , I tried to get in touch with Samsung and it hasn't being possible

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from Samsung Care

Greetings, We appreciate you sharing your experience with your Samsung dryer. We are here to help. We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147373910, which will help our team pull up your information. ^Rainly

Apr 18, 2023
Reviewer name: BHensley
1 out of 5 stars
1 out of 5 stars review

Broke after one year

Was amazing until it stopped working exactly three weeks after the 12 month warranty ran out. 13 months is TOO SOON to be requiring repair for an appliance we don't even use every day. Ridiculous not dependable.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from SEA Care

Thank you for letting us know about what happened to your dryer, BHensley. You can check the services we offer at the link below. https://www.samsung.com/us/support/service/ For us to better assist you with your concern, we would like to speak to you directly. Please get in touch with us through the following options below, so we can assist you in the best possible way we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

Jul 20, 2022
Reviewer name: Angelwings
4 out of 5 stars
4 out of 5 stars review

Dryer

[This review was collected as part of a promotion.] I bought my dryer almost two weeks ago. I love how I do not have to wait and hour for it to finish drying my clothes.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
Jul 12, 2023
Reviewer name: Go4it
3 out of 5 stars
3 out of 5 stars review

Dryer light

I bought this dryer on 06/17/2023. It does not have a light. Is so dark inside you remove clothes blindly. I did not realize how important the light is. To get one with a light is an upgrade. so terrible nowadays.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from Samsung Care

Greetings! Let us help you with enabling the drum light on this Samsung dryer model. We agree with you that an interior drum light is important. Please turn to page 43 of this model's user manual shared below to enable the drum light for you to see your laundry when getting them. The light will remain turned on for 2 minutes and will automatically turn off. https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf Should you need more assistance with this dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146031074 to help our team pull up your information. Leo

Nov 2, 2023
Reviewer name: Allyce
1 out of 5 stars
1 out of 5 stars review

Don't buy this dryer

My landlady provided this dryer. The sensor doesn't work; it turns off while clothes are very damp. Even on the hottest and longest cycles it takes forever for towels and clothes to dry.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from SEA Care

Allyce, thank you for sharing your experience with the sensor drying of the dryer. Let me guide you to improve its performance. Please see the link, follow the steps, and watch the video for more details. Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146481907) to help our team pull up your information when you message us. Have a great day. ^Charles

May 26, 2023
Reviewer name: Cmashy
1 out of 5 stars
1 out of 5 stars review

It's a lemon!

I bought this a month ago and it has not worked once! I have had two repair technicians come out to try and fix it but it keeps having the same problem and will not turn back on! It has cost us time and money!

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from SEA Care

Hello there, We would love to discuss your dryer as you may need to request another service call as this is a back job. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, Have a great day. -John

Jan 17, 2023
Reviewer name: Diana
1 out of 5 stars
1 out of 5 stars review

WORST DRYER IN THE WORLD

[This review was collected as part of a promotion.] I bought this 9 months ago and had issues with it since the beginning, it will just work when it wanted to. Now in cold weather/winter, it is dead and doesn't want to work at all.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from Samsung Care

We all know a working dryer is needed to have dry clothes, Diana. Let's have the dryer back up and running. When your dryer doesn't power on, the panel doesn't light up, or the dryer loses power and turns off without warning, it could be something as simple as a tripped breaker or loose power cord. Please check these links for details. Samsung dryer will not turn on or stay on https://www.samsung.com/us/support/troubleshooting/TSG01001008/ How to fix a dryer that won't start | Samsung US https://www.youtube.com/watch?v=78lJFJkU7hI Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145375908) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Nov 15, 2024
Reviewer name: Victoriaearp
5 out of 5 stars
5 out of 5 stars review

Love the ventless option!

[This review was collected as part of a promotion.] I was super excited to get this dryer because we were looking for something more energy efficient plus wanted the ability to close out the vent outside, this does both. I love the large capacity and it definitely does well with large loads. I have had no issue of loads of laundry not being dry after the cycle is over. The settings are self explanatory and easy to differentiate between them. The cleaning and water emptying is easy , though a new thing to get used to. I also really enjoy how this connects to the smartthings app, We have two other appliances connected so I enjoy that this can be added seamlessly. So far very happy with this.

Review from The Insiders
Helpful?16PYVOPKMOFX13745807579
Nov 27, 2024
Reviewer name: LissieB
5 out of 5 stars
5 out of 5 stars review

Efficiency, Portability and Versatility in a dryer

[This review was collected as part of a promotion.] Samsung's Large Capacity Ventless Hybrid Heat Pump Electric Dryer with Wi-Fi (DV45DG6000HWA2) is a welcome addition to an aging laundry room. This dryer was made with large families and exhausted parents in clear focus! I love that I can just throw the clothes from the washer in, and trust it to have the right settings to dry without much more than hitting "start". If we had an upstairs closet, the ventless option here would warrant serious consideration for us bringing it there, so the family could easily pull items as needed. Since there is no vent, the water tank becomes the only hassle - but its not much of one - it requires a bit of care if you don't have an adjacent bathroom or laundry sink, since it is about 2.5' long. As others have said, it would have been a great option to have a setting to push the water out an optional hose (since it likely shares a room with your washer & the drain is most likely there already! My other suggestion is a better lint trap - this does a good job of collecting lint; however, the booklet design of nested filters makes cleaning it out a hassle vs older dryers where you could merely roll up the accumulated lint from the single-sheet mesh screen without ever leaving the dryer For each of these i'd deduct one star; however for the ease and benefit of the mobile application, energy monitoring/savings, and sensor drying, it grabs some back. I'm giving this 4.5/5 stars - only because it's such an obvious benefit that could have been realized to flush the tank automatically, does it not quite gain back the last half star. Otherwise, I'm happy with this upgrade to the look, feel, and intelligence of the laundry room!

Review from The Insiders
Helpful?16PYVOPKMOFX13745807579
Oct 23, 2024
Reviewer name: 007ar
5 out of 5 stars
5 out of 5 stars review

Great ventless dryer

[This review was collected as part of a promotion.] I like this dryer. It's quiet compared to my old dryer and has a large capacity that cuts down the time we spend doing laundry. I also like the fact that I no longer have to deal with vent cleaning once a year, and the laundry room looks neater without the vent pipe. The Samsung app makes it easy to monitor the drying cycle and provides handy maintenance tips to keep the dryer running efficiently. I am curious about the potential energy savings of this dryer versus my old one. The app provides an approximate cost of how much electricity it consumes. So far, I'm pleased with this purchase.

Review from The Insiders
Helpful?16PYVOPKMOFX13745807579