Hello, Thank you for taking the time to leave a review. We're truly unhappy to hear about the issues with the non-stick coating coming off around the rim of your cookware, especially since you’ve taken care to use only silicone or non-scratch utensils. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

Hi there,<br /><br />We’re truly sorry to hear your NeverStick Premium cookware started peeling, and we understand how frustrating this must be. Please contact our Customer Service team at 1-800-365-0135, available Monday to Friday 9 AM to 9 PM ET and Saturday 9 AM to 6 PM ET, so we can assist you further.<br /><br />Kind regards,<br />Ninja Kitchen

Hi Brian,<br />Thank you for bringing this to our attention. We’re really sorry to hear that the nonstick surface is peeling we understand how concerning and frustrating that can be, especially when using a product you rely on. This isn’t something we’d expect, and we’d like to take a closer look and help you with next steps. Please give our Ninja support team a call at 1-800-365-0135, Monday–Friday, 9 a.m.–9 p.m. ET | Saturday, 9 a.m.–6 p.m. ET. They’ll be happy to review your concern and assist further.<br />Best regards,<br />Ninja kitchen

Hi Kemp,<br /><br />Thank you for your feedback. We understand how upsetting it feels to receive your unit in a damaged box. We appreciate you bringing this concern to our attention, and we know how disappointing this experience must have been. Since this order was placed through Kohl’s, please reach out to their customer service team so they can review the situation and assist you with the next steps. We hope it’s resolved quickly for you, and we truly appreciate you taking the time to let us know about your experience.<br /><br />Kind Regards,<br />Ninja Kitchen