Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for

Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

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4.2 out of 5 stars

stars713 ratings416 reviews

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Jun 28, 2020

Hugh

5 out of 5 stars review

Verified Purchase

Best bsnd for the price

Great all around, unboxing was easy, came to full size in a few hours, chemical smell was very mild and gone the second day. Very comfortable matress is firm and soft. I'm 240 pounds and ex‐wife is 360 both of us agree it is one of the best mattress's we have ever owned. Now it's time to get her on her own and off my bed, lol

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Dec 9, 2016

Karen 65

3 out of 5 stars review

Verified Purchase

Good but too warm

I like it but it seems to my My husband and I too warm

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reply from BetterZZZZ

We also sell mattresses with gel infused memory foam to assist with heat built ups. We would like to assist with a recommendation, please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Aug 10, 2021

Tomatolady47

2 out of 5 stars review

Verified Purchase

Disappointing

Both ends of the mattress have yet to fluff up to the 12 inches they are supposed to. Been over a week of waiting.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Nov 3, 2020

Dawn

5 out of 5 stars review

Verified Purchase

Great mattress

Very comfortable mattress. It took about 4 days to fully decompress. It's one of the most comfortable mattresses I've slept on.

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Aug 19, 2022

5 out of 5 stars review

Verified Purchase

Love this mattress!

We are very happy with this mattress! It is thick, sturdy and soft at the same time. Very comfortable to sleep on and I would buy again!

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Nov 1, 2021

Lynn

1 out of 5 stars review

Verified Purchase

Not for us

The memory foam was not for me at all, it was hard. An didn’t like pop right back up when I turned it was weird.

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reply from Zinus

Hello Lynn, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club Customer Service department at 1 (888) 746-7726 they will be more than happy to further assist you. Thank you.

Sep 8, 2017

ElissaB

5 out of 5 stars review

Verified Purchase

Very nice, comfortable mattress!

This is my second memory foam mattress and I am absolutely thrilled with this one! It arrived faster than the estimated shipping time I was given and it is a very comfortable mattress. I highly recommend it, as does my back!

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Jan 22, 2022

Sams shopper

3 out of 5 stars review

Verified Purchase

Firm as bricks.

This bed is ultra firm. 270 pounds and I can barley make the mattress move when laying on it. No back pain but it’s not enjoyable to lay on. It’s disappointing. Hope I can return it.

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Oct 11, 2020

Store

4 out of 5 stars review

Verified Purchase

Great deal

Great for the price. I like it but my husband thinks it’s a bit too firm. It didn’t even take an entire day to plump up. But we did leave it a full 24 hours.

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Sep 7, 2022

4 out of 5 stars review

Verified Purchase

I really didn’t want a new mattress

A great mattress if you like a firm mattress. It’s firm and gives enough support but it’s not so firm it causes pain. It’s not to firm, not to soft…. The Goldie Locks of mattresses.

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