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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
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4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 371-380 of 416 reviews
Feb 6, 2023
Reviewer name: Ram
2 out of 5 stars
2 out of 5 stars review

Uncomfortable and not firm

Even the replacement did not expand for 12 inches inspire of leaving it to breathe for 72 hours. It is uncomfortable and have usa terribke back ache with in 2 weeks of using it. It's not firm and the body literally sinks in where ever I sit or lay.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello Ram, Thank you for your review and we apologize that you are experiencing issues with your purchase. Please give Sam's Club Customer Support team a call at 1 (888) 746-7726, they will be glad to assist in the best way possible, Thank you.

Oct 10, 2021
Reviewer name: Jill
1 out of 5 stars
1 out of 5 stars review

class action

This company uses harmful materials and is currently in a class action lawsuit for a good reason. They shed chemicals and glass particles. Do not trust their products

Helpful?6SL67XN713XC13744467938
Dec 29, 2017
Reviewer name: tigger
5 out of 5 stars
5 out of 5 stars review

Super Comfy

We bought for my sons full bed and I wish I had one on mine. He seems to love it and we had no problems with expansion, etc. Time will tell how long it stands up. It's been 2 weeks so far.

Helpful?6SL67XN713XC13744467938
Dec 13, 2021
Reviewer name: Maly
1 out of 5 stars
1 out of 5 stars review

very disappointed

I received 4 days ago and not fully raised especially all 4 corners and surrounding, kind of slide from middle of mattress to both sides. The middle part raised to only 10inch instead of 12 as specified.

Helpful?6SL67XN713XC13744467938
Jun 23, 2020
Reviewer name: TJL
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Still too soon.

So far so good.

Helpful?6SL67XN713XC13744467938
Aug 26, 2021
Reviewer name: niketa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

mattress didnt open some part of mattress

really bad

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hi Niketa, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return window, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Sep 12, 2020
Reviewer name: Denny
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's alright

It's OK

Helpful?6SL67XN713XC13744467938
Feb 4, 2023
Reviewer name: Tracey
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Matress

It is ‘okay’

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hi Tracey, we are sorry to hear that you're not completely satisfied with your purchase. Please give Sam's Club Customer Support team a call at 1 (888) 746-7726, they will be glad to assist in the best way possible, Thank you.

May 27, 2018
Reviewer name: Jackee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I like the square sides. Easy to get the sheets on

We are enjoying it.

Helpful?6SL67XN713XC13744467938
Jan 31, 2023
Reviewer name: Karen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy

Great mattress

Helpful?6SL67XN713XC13744467938