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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 241-250 of 416 reviews
Dec 4, 2021
Reviewer name: Danky
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never completely fluffed up

After a week it never completely fluffed up. Some places were hard as a rock. Returned the mattress.

Helpful?6SL67XN713XC13744467938
Sep 16, 2019
Reviewer name: JAKE
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

QUEEN MATTRESS

SURPRISED SAMS CLUB WOULD SELL SUCH POOR QUILTY MATTRESS, NOT WHAT I SEEN IN THE CLUB STORE. BUYER BEWARE !

Helpful?6SL67XN713XC13744467938
reply from Zinus

We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club at 888-746-7726. Thank you.

Aug 27, 2021
Reviewer name: Lisa Harris
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not purchase

This mattress did not blow up all the way and it’s hard as a rock three weeks later. I tried to contact sams and that was a joke.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello Lisa, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return window, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Sep 8, 2019
Reviewer name: Aida
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Firm but plush

I bought around 3 weeks ago. Was nervous if would be to firm. But was surprised. Feels soft not stiff. Highly recommend.

Helpful?6SL67XN713XC13744467938
May 22, 2018
Reviewer name: Leslieann13
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful bed

Bought this for our camper as that mattress was shot. This is great and I no longer get a back ache when camping.

Helpful?6SL67XN713XC13744467938
Aug 9, 2018
Reviewer name: Betty
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

NOT 12" , turned out to be 10" thick, not what I really had ordered. But to much trouble to take back. SO I JUST deal with it.

Helpful?6SL67XN713XC13744467938
Oct 14, 2019
Reviewer name: JRS
1 out of 5 stars
1 out of 5 stars review

Mildew

Not very happy!! Had this mattress for a couple of months and just flipped it over to find mildew growing.

Helpful?6SL67XN713XC13744467938
Aug 22, 2022
Reviewer name: JEvs
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too firm

So far, it just feels too hard. It's supposed to be medium firm, but it is quite hard. I haven't slept poorly, but it's just not very comfortable to lie down on or even sit on. It did puff up quickly and I never noticed a bad smell.

Helpful?6SL67XN713XC13744467938
Sep 16, 2017
Reviewer name: Stevo
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Sleeps ok, hard to roll-over. Big problem, bought for use in RV. ordered a queen size but it is to long. Queen size sheets will not fit it. I can barely squeeze around to the other size of bed. I would not recommend to Rv'ers.

Helpful?6SL67XN713XC13744467938
Jul 13, 2025
Reviewer name: Kristi
1 out of 5 stars
1 out of 5 stars review

2 year max, not worth it!

Bought November 2023. Husband & I only slept well for about a year. For a 10-year warranty, this is definitely not worth the effort, frustration, and now back pains! Just sad that we will be replacing in less than 2 years use (July 2025)!

Helpful?6SL67XN713XC13744467938
reply from Zinus

We're really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us. It’s disappointing to hear that we didn’t meet your expectations with the Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.