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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 181-190 of 416 reviews
Aug 14, 2018
Reviewer name: WTD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

As expected.

This is my first foam mattress, so the "dead" spring to it took a little getting used to. It is quite comfortable, however. Also, I experienced almost no off-gassing when I opened it, which was a pleasant surprise.

Helpful?6SL67XN713XC13744467938
Jul 6, 2019
Reviewer name: Lola
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed

We bought this mattress after sitting on a similar display model at sams club. The store didn’t have our size in stock so we went on line and bought a similar one. We are very disappointed because it’s not comfortable...

Helpful?6SL67XN713XC13744467938
reply from BetterZZZZ

Hi Lola, thank you for your review. We apologize that the mattress did not meet your needs! Please contact Sam's Club for further assistance whether you would like to exchange for a different size in inches or a different model. They also provide free pick up's, so no need to worry about getting it back into a box, as that may be a tad bit difficult. Please contact customer service at 1-888-746-7726. Thank you!

Dec 4, 2018
Reviewer name: Bart
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable

Bought this for my brother who fell and fractured his L4 right after he received the mattress. He said the only relief he gets from pain and discomfort is when he’s laying on this mattress.

Helpful?6SL67XN713XC13744467938
Jan 16, 2026
Reviewer name: Larry
1 out of 5 stars
1 out of 5 stars review

Super Hard Bed

I thought this mattress was supposed to be comfortable. It turned out to be one the hardest most unfordable mattress I have ever owned. It made my back and hips hurt. I ended up buying a topper just so I could sleep on it.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hi Larry, we appreciate you taking the time to share your feedback with us. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Nov 25, 2022
Reviewer name: LB
3 out of 5 stars
3 out of 5 stars review

Too firm

I'm usually not one to pay much attention to reviews because I know everyone has differing opinions but this is one I should have. I've only had this mattress for a week but it is like sleeping on the floor. It is way too firm and I have to continually move due to my shoulders and hips hurting. I'm really hoping that it will "relax" after sleeping on it for a while because I'm sure at this point it would be way more difficult to return it!

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Feb 3, 2020
Reviewer name: cbear5
1 out of 5 stars
1 out of 5 stars review

Hot and squishy - like sleeping on a bag of sand

My husband and I bought this mattress about a year ago. We thought we'd try a memory foam mattress because of all the great reviews, but It's almost impossible to sleep on. The memory foam gets very warm at night. Also if you normally roll or reposition yourself during the night, good luck. You honestly cannot roll over on this mattress. You sink into the memory foam, and you need to use two hands to lift yourself up and then plop yourself down on another part of the mattress. If you land and don't hit a position you like, then you have to try again until you do. I'm not a large person (about 5'3" 115lbs), but I sink into this. I spent about 4 months trying to like it, then about 3 months on the couch, and then I tried peeling off the memory foam and just using the base of the mattress. It's been that way for about 2 months, and it's better, but the base foam is just too hard and I wakeup aching. We plan to buy a new inner spring, which is what I had before, and replace this $300 mistake.

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Jan 6, 2022
Reviewer name: Kfhofokc
1 out of 5 stars
1 out of 5 stars review

Not full thickness

Bought a full size for a spare bedroom for an extended stay guest. It hissed, sucked in air, for only like 1.5 seconds at first opening. 3 days later, it's only 6" in middle, 3" on top and bottom ends. Talked to zinus, they said give it a week, add heat, and roll around on it Did all that, and 2 weeks later it's at best 9" in the middle, and 6" on the top/bottom ends. Very disappointed. We had to buy the "box spring" which isn't a spring, just a metal frame, just to get some height.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Jul 30, 2020
Reviewer name: Sad Shopper
2 out of 5 stars
2 out of 5 stars review

I ordered a king and I'm pretty certain they gave me a cal king because the mattress is longer that its accompanying boxspring and longer than my king size bed. I'm so disappointed in this order. They get 2 starts because the mattress is comfortable. It just looks hideous now hanging over my bed. I plan on returning it ASAP

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello, we are happy to hear that you are satisfied with the comfort of the mattress however we are sorry to hear that its the wrong size. Please contact Sam's club directly as they would be happy to assist you with a return/and or exchange for the correct size mattress.

Mar 17, 2019
Reviewer name: PPH108
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not the most comfortable mattress.

I don’t find this mattress comfortable at all. I have purchased a similar one in the past and I just think it’s a different quality. In addition, this mattress does not come with the box spring. The pictures give you the impression that it does but if you read more closely it does not. So please be aware of that.

Helpful?6SL67XN713XC13744467938
reply from BetterZZZZ

We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact our customer department immediately as we'd like to assist you in any way we can.Please contact us by submitting a ticket at support.zinus.com or call us at (800) 613-1225

Sep 19, 2020
Reviewer name: TBoogie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent mattress for the price

This mattress is so comfy we have 2. It’s supportive but soft.

Helpful?6SL67XN713XC13744467938