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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 121-130 of 416 reviews
Dec 6, 2023
Reviewer name: MW Momma
5 out of 5 stars
5 out of 5 stars review

Great Mattress!

Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress arrives in a large box ready to use. The box is a little awkward to handle without someone to help, but certainly not more than a regular mattress. The mattress is tightly rolled in a clear wrap, so be very careful when opening the box with scissors or a knife. Upon unwrapping, the mattress begins to expand pretty quickly. Within a few days, it is completely expanded (although I would follow the 72 hour rule before actually using). I did not have any real issues with odor, but we left in a well ventilated area until ready to use. My son loves his new mattress. We have all taken turns testing it out, and it is quite firm with just the right softness. We have already ordered another for another bed in our home. For the price and delivered to your door, this is a win-win!

Incentivized Review
Helpful?6SL67XN713XC13744467938
Jun 14, 2020
Reviewer name: SoreKnees
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Firm but conforms

Received mattress two days early which was ok but sometimes that may not be the case as it could interrupt your schedule. Unpacked the mattress and let it sit for 48 hours. No smell of foam what so ever. Mattress is firm but conforms to your body. I had no trouble sleeping on my side or back. No stiffness in my shoulders in the morning which I had with our pillow top mattress we replaced.

Helpful?6SL67XN713XC13744467938
Nov 23, 2023
Reviewer name: Organization
4 out of 5 stars
4 out of 5 stars review

Sleep well

The bed comes nicely packaged in a vacuum sealed bag and is not terribly heavy. If you are strong enough you probably could move this by yourself, if not, I would recommend having two people to move this (Depending on the size of the bed you ordered). Once you open the bed and let it expand you definitely will want to have two people move it. Things to note: -Bed takes 24 hours to fully expand after removing from packaging -There is an odor when opening, I'd recommend a well ventilated place to let this air out. (The odor is not near as strong as some of the memory foam products I have worked with.) -Depending on what size bed you get you will need enough space to let it expand properly Pros: -Cost -Fire protective cover -Comfy (Not too soft and not too hard) -Forms to the body quite well supporting all areas -No box spring needed -Good warranty Cons: -Cleaning it can be a hassle -Smell can take a while to air out -Holds heat to the body (I am a hot sleeper and do not like) Overall, this bed is really comfy and I have enjoyed sleeping on it. Like I said before, not too soft and not too hard. I dislike that it holds heat the way it does. I am a hot sleeper and start sweating at night when this happens. This will lead to the cleaning hassle I mentioned above. I would recommend this bed to anyone looking for a new bed for an amazing price point.

Incentivized Review
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Dec 7, 2023
Reviewer name: AM
4 out of 5 stars
4 out of 5 stars review

Such a comfortable mattress

I really have to say I truly love the smartbase that came with this mattress it is so lightweight that I by myself was able to unpack it, put it together and take it upstairs all by myself, and this was the king size! The smart bass has these clips that click when the legs lock out and in order to get them to go back down you have to press the button on it so you know it's locked when you're using it. I have had bases similar to this before that were so heavy, and even though the king comes in two pieces, I had to have help moving it. It also breaks down and stores super flat which is so nice if you have to move furniture to paint or you have to move. It does not take up a lot of room stored. I was surprised at how small the box was that it came in when I put it together. The height of the base is 14 inches. The green tea mattress I have to say did not have a lot of offgassing like some of the other mattresses that are similar that I have purchased before from other brands. It comes with directions that tell you it needs to be opened as soon as you get it and let it rest for about 72 hours which I did, it did have a slight odor but that's to be expected for anything that's been wrapped in plastic and that is a memory foam mattress but it was definitely not bad. I could be in the room with it and be in the house without it bothering me. The smell that it did have disputed so fast I was actually really impressed with that. After getting everything set up and sleeping on it for about two weeks I noticed that my back did not hurt as much as it normally does. The mattress is probably more of a medium stiffness not overly soft and not as hard as a medium firm mattress like my previous one was. it does hug you a little bit when you are sleeping so you don't feel a lot of movement from anybody else it's in the bed. The one thing though I did notice that after having it set up for a long time and sleeping on it is that the 12 inch mattress actually measures out to be more of around 11 inches good thing to know for purchasing sheets so you do have a little bit more options in sheets than a normal 12 inch mattress.

Incentivized Review
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Jul 25, 2021
Reviewer name: Ellie
1 out of 5 stars
1 out of 5 stars review

So disappointed

This is my third Zinus 12” Green Tea Memory Foam mattress. The first two were purchase 3 and 4 years ago, and they were both amazing and are still perfect. Unfortunately my recent purchase did not decompress properly. After 5 days it’s uneven and lumpy and varies from 6 inches to 10 inches thick. I tried all of the recommendations for decompression problems to no avail. I’m so upset because now I have to wrestle this beast from my third floor condo, into my car, and get it to Sam’s Club for a refund. What a disappointing hassle.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello Ellie, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return window, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you with a replacement. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Nov 6, 2021
Reviewer name: Martisha
3 out of 5 stars
3 out of 5 stars review

Not good

Terrible! Middle part got to 10" while corners stayed at 6". Nowhere does the mattress measure 12 inches. Corners look ridiculous. Bought the mattress for a child. He was looking forward to a new larger bed. I would've returned it in a heartbeat, but that would mean letting him know the mattress is really bad quality and essentially ruinining his birthday gift. No way thuis could work for an adult. Would not recommend to anyone! Have yet to call customer service, but reading reviews here I can see how all they will offer is a replacement and sounds like it's a common problem with this mattress and getting a new one will accomplish nothing. Appalled by the fact that manufacturer is allowed to sell this garbage and sams club is supporting it.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hi Martisha, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Oct 5, 2020
Reviewer name: Greg
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Food trays do not spill when the kids bounce.

It's in a guest bedroom so I don't sleep on it. just watch TV with the Grandbabies.

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Oct 31, 2021
Reviewer name: Susan
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Item ok

Mattress did not inflate to full 12 inches

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello Susan, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Feb 25, 2021
Reviewer name: Vamsi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good and comfortable

It is very comfortable and good

Helpful?6SL67XN713XC13744467938
Mar 11, 2024
Reviewer name: William
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent comfort and value

Excellent night's sleep and just the right amount of firmness for us.

Helpful?6SL67XN713XC13744467938